Professional Services Operations Analyst

hace 2 meses


Alajuela, Alajuela, Costa Rica Splunk A tiempo completo

Splunk is a leading provider of unified security and observability platforms. As a Professional Services Operations Analyst, you will be responsible for generating and distributing reports, tracking timely action, and reviewing completed reports for accuracy. You will also be responsible for communicating with internal employees, external partners, and customers, and for analyzing processes and providing feedback on potential ways to streamline and automate.

**Key Responsibilities:**

• Generating, formatting, and distributing reports on a weekly, bi-weekly, monthly, and quarterly basis

• Tracking timely action and return of reports and actionable items

• Reviewing completed reports for accuracy

• Communicating with internal employees, external partners, and customers

**Requirements:**

• Strong analytical and problem-solving skills

• Ability to work effectively with a wide range of individuals in a diverse community

• Proficient in MS Office Suite, with a focus in intermediate Excel skills

• Experience working with senior management and proficient in the practices and demands of progressive and evolving Services organizations

• SalesForce and/or FinancialForce experience required

**What We Offer:**

Splunk is an Equal Opportunity Employer. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive.



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