Business Operations Specialist

hace 2 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

**Overview**

Amzn Support Srvcs Costa Rica is a dynamic organization driving global impact with high-visibility projects. We are seeking an exceptional Business Operations Specialist to support several large-scale programs, including the adoption of new People Engine (PE) HCM solution, Time and Attendance (TAA) solutions, and Payroll data automation.

**Key Responsibilities**

  • Deliver Value: Obtain a strong understanding of customer needs, key deliverables, priorities, and how activities align to the Amazon Leadership Principles.
  • Sustain Performance: Support Program/Project Managers and take ownership of payroll impacting projects while ensuring structured delivery of each activity to meet our customers' needs.
  • Enhance Customer Experience: Work with key stakeholders to understand users' goals, objectives, identify success criteria, and customer expectations.
  • Analyze Solutions: Have the ability to deep dive into a solution to understand and enable project delivery.

**Requirements**

Our ideal candidate will have experience in Payroll and/or HR industry, knowledge and experience of Time-based solutions, Payroll, and/or HR Tools, and a formal qualification in project management Prince2/PMP is desirable.

**Benefits and Growth Opportunities**: Our team is distributed globally in four regions (IMC, EMEA, APAC, and LATAM) and has been in constant growth since 2020. This is an exciting opportunity to join a team that has global impact and high visibility.



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