Global Supply Chain Coordinator
hace 3 días
We are seeking a highly skilled Global Supply Chain Coordinator to join our team at 3M. As a key member of our logistics and customer service department, you will play a critical role in ensuring the smooth flow of international orders from sourcing to delivery.
Key Responsibilities:
- Accurately process orders and manage data entry in accordance with our department procedures.
- Collaborate with cross-functional teams to oversee the global order-to-cash process, sourcing, transportation, and delivery of orders throughout the supply chain.
- Communicate effectively with other departments and providers to research and resolve issues, identify, and implement service solutions.
- Analyze and recommend alternative solutions to meet customer needs and account-specific requirements.
- Evaluate purchase order requirements for compliance with 3M terms and conditions.
- Escalate special customer or service center requests or problem issues to a supervisor or designated representative.
- Notify supervisors of issues or trends impacting customer satisfaction.
Requirements and Qualifications:
- Bachelor's degree in Foreign Trade and Customs, Logistics, or Business Administration.
- Advanced English proficiency.
- At least 1-2 years of customer service experience or order management.
- 1+ year of experience with Incoterms, International Transportation, Freight Forwarders, and/or global sourcing.
- Excellent organizational skills, attention to detail, analytical abilities, and a customer-first mindset.
- Ability to multitask and navigate multiple systems (dual screens).
- Flexibility and adaptability in schedule, workflow processes, and priorities.
- Skillful in operating independently without close supervision.
- Able to convey a positive customer service and team-oriented attitude.
Preferred Qualifications:
- Experience generating reports, analyzing, and presenting data in an easy-to-understand format.
- SAP and Salesforce knowledge considered a plus.
Benefits:
3M offers various programs to support your well-being - both physically and financially. To ensure competitive pay and benefits, we regularly benchmark with comparable companies. Imagine your future with us
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