Financial Transaction Specialist

hace 21 horas


San José, San José, Costa Rica Syniverse A tiempo completo
About the Role

We are seeking a skilled Financial Clearing Specialist to join our team at Syniverse. In this role, you will be responsible for supporting our relationships with roaming partners and financial clearing agents.

Key Responsibilities:
  • Credit/Debit Note Production: You will produce credit/debit notes on behalf of clients, ensuring timely and accurate processing.
  • Relationship Management: You will liaise with partners to build strong relationships and resolve any queries or issues that may arise.
  • Backup Support: As part of our support team, you will provide backup assistance and perform ad-hoc tasks as required.
  • SLA Monitoring: You will monitor Service Level Agreements (SLAs) and escalate any unresolved problems to ensure seamless service delivery.
  • Ticket Raising: You will raise tickets and ensure customer service requests are closed within the target completion date.
  • Billing Process: You will perform the billing process and generate reconciliation reports to ensure accuracy and transparency.
  • Process Cut-Offs: You will run process cut-offs, process FX trading, and generate payment lists to facilitate smooth transactions.
  • Invoice Reconciliation: You will perform payable invoice reconciliation and resolve unapproved/missing invoices in a timely manner.
  • Roving Partner Issues: You will resolve general roaming partner problems and respond to requests for information promptly.
  • Data Loading: You will load data into the system and monitor loaded data to ensure accuracy and completeness.
  • Client Debt Management: You will manage clients' debt levels and run reports or due service information to the client as needed.
Requirements:
  • Educational Background: A degree in financial/economics studies or accounting qualification is required.
  • Work Experience: A minimum of 2 years of accounting/finance experience or job-related experience is necessary.
  • Skillset: Excellent communication skills and intermediate Excel user skills are essential.
About Syniverse

Syniverse is a growing organization that offers competitive total compensation, flexible/remote work, and a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Estimated Salary:

$60,000 - $80,000 per year, depending on location and experience.



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