Operational Risk Manager

hace 4 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Overview


The IT Risk and Compliance Manager plays a vital role in Experian's EITS business, supporting North America and Global operations. This position reports to the Global Leader of Risk & Compliance, EITS, and oversees the 1st Line of Defence risk model.



Main Responsibilities



  • Support the Global Leader of Risk & Compliance and EITS Global SLT in aligning Top Risks with relevant Exec Sponsors, including dependencies.
  • Manage NA EITS Risk & Controls Self-Assessment (RCSAs), documenting main risk drivers and controls.
  • Facilitate RCSA implementation, updates, and maintenance, including EITS Global SLT approval.


Risk Governance



  • Provide monthly Risk reporting updates for all regions through meetings.
  • Support the Internal Audit process by assisting the auditors in identifying the correct subject matter experts within the BU.
  • Support / facilitate reviews and gap analysis of compliance with all relevant Risk Standards within their area of business escalating.


Issue Management (including Policy Deviations and Risk Acceptances)



  • Support EITS in ensuring it complies with all internal policies, standards and reporting deadlines with regards to Issue Management.
  • Work with the leadership team in EITS to manage the remediation of Issues – including the Policy deviations and risk acceptance process and obtain relevant approvals where issues meet these requirements.
  • Facilitate Issue Owner approval of Issue acceptance / closure with risk owners / senior leadership.


Loss Event (LE) Management



  • Raise LEs in GRC for any identified events within EITS NA.
  • Transfer of LE ownership to the causal BU if different.
  • Establish customer & financial impacts and conduct Root Cause Analysis.
  • Ensure that risk and control management is integrated into important decision-making activities, strategies, plans, services and capabilities.
  • Ensure first line of defence for the Regional EITS organization including partner engagement and management both within the BU with risk owners but also with important line 2 teams (GRM, GSO, Compliance, Legal).
  • Identify and lead opportunities to reduce risk exposure and improve overall risk management performance.


About You


To be successful in this role, you will need:



  • 5+ years' experience in a risk environment.
  • Previous experience within Financial Services.
  • Experience working within a line 1 Operational Risk team.


Your Benefits


This is a permanent home-based role in Costa Rica. We offer a competitive salary: $80,000 per year. Our benefits include Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.


We are proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together.


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