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Client Services Coordinator

hace 2 semanas


Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

Job Summary

The position is customer-facing, handling customer escalations and resolving issues.

This role performs general administrative tasks, including report preparation using various software packages, compilation of information from multiple sources, and management of small-scale projects.

Responsibilities:

  1. Solid performance rating or above
  2. Free of disciplinary actions within the last year
  3. Participation in an internal interview process
  4. Ability to work under pressure
  5. Proven decision-making and problem-resolution skills
  6. Strong leadership skills
  7. Critical thinking capabilities
  8. Flexibility in required schedule

Qualifications:

- Strong verbal and written English communication skills (90%)

- Advanced knowledge of Microsoft Word, Excel, Access, and Outlook

Benefits:

Permanent employment with a Fortune Global 500 organization