Customer Service Agent English Representative
hace 1 semana
About Aligntech
">We're a medical device company transforming smiles and changing lives. Our innovative technology, tools, and treatment options help dental professionals worldwide achieve exceptional results.
Our digital ecosystem combines the power of AI and machine learning, digital imaging and visualization, biomechanics, and material science to develop the Invisalign system, the world's most advanced clear aligner system. We're committed to creating beautiful smiles through cutting-edge solutions.
Why Work with Us?
">As a global leader in the industry, we offer a dynamic work environment, fast-paced growth opportunities, and a collaborative team atmosphere. Our employees are passionate about making a difference in people's lives, and we're proud to be part of a culture that values innovation, diversity, and excellence.
This Role:
">We're seeking a CUSTOMER SERVICE AGENT ENGLISH REPRESENTATIVE to join our Belen CR office. This exciting opportunity will have you working closely with customers, adapting to their needs, and providing top-notch support within defined response timeframes. Your responsibilities will include handling customer interactions, following up on cases, documenting interactions, reporting complaints and product safety, and achieving consistent performance metrics.
Requirements:
">- ">
- A high school degree or equivalent technical degree">
- 0-2 years of related experience">
- Proficiency in English (Bilingual English - Spanish, C1)">
- Proficiency in French (Bilingual French - Spanish, C1)">
- General knowledge in Customer Service">
- Microsoft Office Package Knowledge (PowerPoint, Excel, Word)">
About You:
">We're looking for someone who is customer-focused, adaptable, and proficient in multiple languages. If you're passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment, this could be the perfect fit for you.
Contact Information:
">Please click the 'Apply' link to express your interest in this role. We look forward to hearing from you
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