Financial Services Upgrade Consultant
hace 12 horas
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
We are a dynamic organisation of 25,000 people across 65 countries, united by our values of Integrity, Partnership, Excellence and Change.
Job OverviewWe are seeking a highly skilled Customer Success Upgrade Specialist to join our team in Heredia, Costa Rica.
As a Customer Success Upgrade Specialist, you will be responsible for supporting the upgrade of clients to our next-generation platforms, ensuring a seamless transition and driving value through timely, accurate, and cohesive transfer of client layouts.
Key Responsibilities:- Migrate client files and layouts from legacy platforms to our next-generation solutions within agreed timelines.
- Collaborate with Customer Success Managers in tailor-fitting these files to client workflow, accounting for new/replacement features in our next-generation solution.
- Collaborate with the Helpdesk, Product Management, Content, and other internal stakeholders to resolve issues uncovered during the upgrade process.
- Build deep product expertise and advocate for enhancements by collaborating with internal stakeholders.
- Provide insights to Product Management, Customer Strategy & Execution, and Account Team on product experience and trends to align customer needs with business strategy.
- Bachelor's degree or equivalent experience required.
- Financial markets knowledge (includes Equities, FX, Fixed Income, Funds, Macroeconomics) is a plus.
- Strong knowledge on LSEG Desktop product functionalities is a plus.
- Strong knowledge of Microsoft Excel.
- Deep attention to detail.
- Ability to complete tasks in a timely manner with high quality and accuracy.
- Problem solving mindset - uncover issues and think out of the box to offer creative solutions.
- Ability to adapt in a fast-paced environment and rapidly changing market.
- Proactive and positive demeanor as well as Growth mindset, has a steadfast approach to increase customer satisfaction.
- Proven track record and passion for driving outcomes.
At LSEG, we value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.
-
Customer Success Upgrade Specialists Team Lead
hace 3 semanas
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoLead Customer Success Upgrade SpecialistsAre you a seasoned leader passionate about empowering customers to maximize the value of our products? Do you excel in guiding teams to achieve exceptional customer success?We are seeking an experienced Team Lead to oversee our Customer Success Upgrade Specialists, playing a vital role in ensuring seamless upgrades of...
-
Technical Consultant
hace 1 día
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoJob SummaryWe are seeking a highly skilled Technical Consultant to join our team at LSEG. As a Technical Consultant, you will play a critical role in supporting client/partner developers during their integration of our World-Check One API.Key ResponsibilitiesMonitor and answer questions sent by developers via the Thomson Reuters Developer CommunityAct as...
-
Financial Services Operations Specialist
hace 3 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are driven by our mission to enable our customers to make the world healthier, cleaner, and safer.We are seeking a skilled Financial Services Operations Specialist to join our team in ensuring the flawless execution of accounts payable processes. This critical role plays a vital part in the company's success by supporting the...
-
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoJob OverviewWe are seeking a skilled Financial Markets Specialist to join our team at LSEG (London Stock Exchange Group) in Heredia, Costa Rica.About the RoleThis is a unique opportunity to work with our clients across various workflows, including Sales & Trading, Commodities, Asset Management, Wealth, and Investment Banking. As a Financial Markets...
-
Business Automation Process Consultant
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoWe are seeking a skilled Business Automation Process Consultant to drive sprints and PMO activities with our extended team.As a key member of our organization, you will proactively engage with finance business experts and cross-functional teams to gain an in-depth understanding of their business processes.You will identify and define business problems that...
-
Financial Services Coordinator II
hace 12 horas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are seeking an experienced and detail-oriented Financial Services Coordinator II to join our Procure to Pay team. This critical role plays a vital part in ensuring timely payments to our suppliers while adhering to Service Level Agreements (SLAs) and corporate goals.**Key Responsibilities:**Update supplier information in our...
-
Product Owner, Credit Risk Solutions
hace 2 meses
Santa Cruz, Costa Rica Transunion A tiempo completoAbout the RoleWe are seeking a highly skilled Sr. Consultant, Product Management to join our team at TransUnion. As a Sr. Consultant, you will be responsible for developing and executing strategic programs that support our product capabilities and drive business growth.Key Responsibilities:Contribute to product strategy formulation and execution, including...
-
Consultant Technology PMO
hace 3 días
Santa Ana, Costa Rica Western Union A tiempo completo**Consultant Technology PMO - Santa Ana, Costa Rica / Denver, Colorado.** Does working in one of the biggest cross-border payment pricing engines sound exciting to you? Do you feel excited about new trends in the payment industry? Join Western Union as a Consultant, Technology PMO. **Motivated by our values: purpose driven, globally minded, and trustworthy...
-
Corporate Financial Controller
hace 3 días
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is a global leader in its field, offering an exciting opportunity for a qualified Financial Accountant to join the Global Business Services team.The position is in the Record to Report (RtR) team of our Global Business Services (GBS) Shared Service Centre. We provide financial controllership in the region for three Thermo Fisher...
-
Financial Accountant
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoWork Schedule and Environmental ConditionsStandard (Mon-Fri), OfficeThermo Fisher Scientific is seeking an ambitious and driven Financial Accountant to join the Global Business Services team. This is an exciting opportunity to work in a progressive centre of excellence in an organisation considered a global leader in its field.The position is in the Record...
-
Strategic Financial Analyst
hace 3 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Strategic Financial Analyst to join our team at Thermo Fisher Scientific.The ideal candidate will have 6+ years of progressive work experience in finance, accounting, with 3-5 years shared services environment or in a consulting capacity.
-
Financial Business Partner
hace 3 días
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout Thermo Fisher ScientificThermo Fisher Scientific Inc. is a world leader in serving science, with a mission to enable customers to make the world healthier, cleaner and safer.We support our customers in accelerating life sciences research, solving complex analytical challenges, growing productivity in their laboratories, improving patient health through...
-
Senior Financial Controller
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is seeking a skilled Financial Accountant to join its Global Business Services team. This is an exciting opportunity to work in a progressive centre of excellence in an organisation considered a global leader in its field.The position is in the Record to Report (RtR) team of our Global Business Services (GBS) Shared Service Centre....
-
Finance Shared Services Center Leader
hace 4 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout the RoleThermo Fisher Scientific is seeking a dynamic and results-driven Finance Shared Services Center Leader to join our Global Business Services (GBS) team in Heredia, Costa Rica.Job SummaryThis leadership position plays a critical role in driving growth, fostering continuous improvement, and making a meaningful impact within our organization. As a...
-
Financial Analyst III Role
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**About Us**:Thermo Fisher Scientific is the world leader in serving science, with annual revenue of approximately $40 billion. Our mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing productivity in their laboratories,...
-
Senior Financial Analyst
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoFinancial Analyst II Role OverviewThermo Fisher Scientific Inc. is seeking a highly skilled individual to fill the position of Financial Analyst II. As a key member of the Global Business Services FP&A team, this individual will play a vital role in analyzing finances for internal implementation projects and supporting the Shared Services Centers Enablement...
-
Senior Financial Business Partner
hace 3 días
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoCompany Overview:Thermo Fisher Scientific, a global leader in the scientific research and clinical diagnostics industries, is seeking an experienced Senior Financial Business Partner to join its Global Business Services unit. This exciting opportunity offers a chance to make a meaningful impact on the company's financial strategy and execution.Job...
-
Senior Financial Analyst
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Financial Analysis Role Overview**Thermo Fisher Scientific Inc. is seeking a highly skilled Financial Analyst II to join our Global Business Services FP&A team.**Key Responsibilities:**Develop and present the annual operating plan for the enablement organization.Analyze variances between actuals and projected outcomes to support project management.Identify...
-
Financial Services Accountant
hace 12 horas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob DescriptionWe are seeking a highly skilled Accounting Analyst III to join our team at Thermo Fisher Scientific. In this role, you will play a key part in the Record to Report department, focusing on processing high-complexity accounting activities.The successful candidate will possess strong analytical skills, specialized training, and decision-making...
-
Senior Financial Planning Analyst
hace 3 días
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**About Us**Thermo Fisher Scientific Inc. is a world-class organization committed to delivering cutting-edge products and services.**Job Summary**We are seeking a highly motivated Senior Financial Planning Analyst to join our Global Business Services FP&A team. As a key member of the team, you will play a critical role in analyzing finances for internal...