Delinquent Invoices Collector

hace 4 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

We are seeking a skilled Collections Associate to join our LATAM team at Moody's. As a key member, you will handle portfolios of delinquent customers and assist with administrative tasks, ensuring timely resolutions and compliance.

Main Responsibilities
  • Identify overdue invoices and obtain payments from customers who have not paid their debts.
  • Maintain accurate records of all customer communications, ensuring transparency and compliance.
  • Collaborate with internal teams to resolve disputes and concerns, providing timely solutions.
  • Reconcile accounts and invoices with local accounting teams, ensuring accuracy and efficiency.
  • Investigate customer credits and take necessary actions to prevent future issues.
  • Support the adjustment process, working closely with stakeholders to achieve resolution.
  • Attend regular meetings with your line manager to discuss assigned portfolios and address any challenges.
Essential Qualifications
  • Fluent in Spanish and English, essential for effective communication.
  • At least 2 years of experience in B2B Collections within a corporate environment.
  • Ability to handle and prioritize high workload volumes, meeting deadlines.
  • Familiarity with Salesforce and SAP is highly beneficial.


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