HRIS Support Specialist

hace 2 semanas


San José, San José, Costa Rica World Fuel Services A tiempo completo

Company Overview

At World Kinect, our employees are the driving force behind our global success. With a strong team of approximately 5000 professionals, we strive to create an environment where innovation thrives, collaboration is valued, and efficient execution fuels sustained growth.

Job Description

We are seeking a skilled HRIS Support Specialist to join our team. In this role, you will provide critical support for our HR Information System (HRIS), including researching and resolving issues, performing scheduled activities, and recommending process improvements.

Key Responsibilities:

  • Provide expert support for HRIS, including troubleshooting and resolving problems, unexpected results, or process flaws;
  • Recommend process/customer service improvements, innovative solutions, and policy changes that require approval from leadership prior to implementation;
  • Collaborate with HR Management and IT to integrate, deliver, and evaluate core HR Information Services and transactions regarding internal employees, including Compensation, Performance Management/Talent Management, and Benefits;
  • Train end-users on new processes and functionality;
  • Design, develop, document, and test HRIS programs and prototypes;
  • Partner with the HR team to improve their technical competence as needed;
  • Assist in reviewing, testing, and implementing HRIS system upgrades or patches.

Required Skills and Qualifications:

  • Bachelor's degree in Information Systems, Database Applications, Computer Science, or Computer Engineering, or related majors;
  • Understanding of software development life cycle;
  • Ability to explain technical concepts in non-technical language both verbally and in writing;
  • Strong organizational and time management skills;
  • Proficiency in Workday, SharePoint, Excel, and Access.

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