Business Outcomes Specialist
hace 2 semanas
Job Summary
Cisco Systems is seeking a results-driven Business Outcomes Specialist to join our Customer Experience team. As a key member of our organization, you will be responsible for developing and implementing strategies to drive business outcomes and ensure customer success.
Key Responsibilities
- DEVELOP AND IMPLEMENT CUSTOMIZED SUCCESS STRATEGIES FOR LARGE CUSTOMERS
- BUILD STRONG RELATIONSHIPS WITH CUSTOMER SENIOR LEADERSHIP, PARTNERS, AND CISCO ACCOUNT TEAMS
- ANALYZE CUSTOMER NEEDS AND PAIN POINTS TO IDENTIFY OPPORTUNITIES FOR GROWTH AND EXPANSION
Requirements
- 10+ years' experience in leading customer-facing organizations and IT industry
- PROVEN CONSULTING SKILLS WITH TECHNICAL AND SALES ACUMEN
- 5+ YEARS OF EXPERIENCE WITH SUBSCRIPTION AND SOFTWARE OFFERS
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