Order to Cash Business Analyst

hace 7 días


San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo
Job Description

In this role, you will be responsible for managing the order-to-cash process for retailers contracted with Reynolds and their sales representatives. This includes processing discounting payments, resolving inquiries, and analyzing data to identify trends and areas for improvement.

You will work closely with the team lead to ensure compliance with process KPIs and complete all assigned reports. Additionally, you will be expected to analyze and handle situations that may arise, different from the work routine.

Key Responsibilities
  1. Process discounting payments for retailers contracted with Reynolds and their sales representatives
  2. Resolve inquiries about contracts, payments, payment dates, and products
  3. Analyze data to identify trends and areas for improvement
  4. Work closely with the team lead to ensure compliance with process KPIs

We are looking for a highly organized and detail-oriented individual with excellent analytical and communication skills. If you have a passion for problem-solving and enjoy working in a fast-paced environment, we encourage you to apply.


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