Technical Software Development Expert

hace 2 días


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

About Our Technology Portfolio

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At IBM, we build a diverse portfolio of cutting-edge technologies designed for cognitive business and optimized for cloud computing.

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Your Role in Our Team

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We are seeking a talented Technical Support Specialist to join our world-class technical support team responsible for supporting IBM Power Software Operating Systems and products.

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Key Responsibilities

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  • Demonstrate exceptional communication skills (verbal and written) to IBM clients, other IBM employees, and IBM management.", "
  • Provide timely updates for client situations and effectively manage multiple complex situations.", "
  • Show eagerness to gain deep technical product knowledge.
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Requirements

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  • At least 1 year's experience working in customer support.", "
  • Fluency in English (written and oral).", "
  • Basic knowledge of Operating Systems (e.g., UNIX or Linux).
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Preferred Qualifications

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  • Bachelor's Degree in Computer Science or Software Engineering.", "
  • Experience with C and UNIX/Linux shell script programming.", "
  • AIX operating system and AIX (or UNIX/Linux) networking, file systems, security, and administration.
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About Business Unit

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IBM Systems helps IT leaders think differently about their infrastructure.

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Our systems power the world's most important industries, and our clients are the architects of the future.

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We help businesses innovate while avoiding IT issues.

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About IBM

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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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