Software Technical Services Representative

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Overview:

We are seeking a Software Technical Services Representative to join our team. This role will involve:

  • Providing top-notch client software support and responding to urgent requests.
  • Troubleshooting product and technical issues, identifying root causes.
  • Collaborating with cross-functional teams to resolve complex issues.
  • Maintaining expert knowledge of all products and service offerings.

Key Qualifications:

  • Bachelor's degree or equivalent experience.
  • Minimum 2 years' experience in customer support/technical support and/or healthcare IT industry.
  • Proven track record of resolving complex technical issues.


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HubDepartment: Customer ServiceSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full TimeShift: Night Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About the JobCitrix and TIBCO have merged to form Cloud Software Group, a global leader in cloud solutions. Our product empowers users worldwide to achieve their goals from anywhere.Role DescriptionThis position involves analyzing and resolving technical issues related to our product and its integration into customer environments. It requires strong...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description Job description The Technical Client Services Representative will provide outstanding client software support and respond to routine and emergency support calls from clients and support staff.Responsibilities: Training sched: 8am-5pm Troubleshoot product and technical issues.Determine severity and scope analysis of issues, inquiries and...


  • San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    About the RoleWe are seeking a Product Experience Representative to join our team as a Technical Advocate. As a key member of our support department, you will be responsible for providing exceptional customer service and troubleshooting technical issues with our clients.Key Responsibilities:Provide outstanding customer support via phone, email, or...

  • Technical Associate

    hace 6 horas


    San Francisco, Heredia, Costa Rica Ntt Data Services A tiempo completo

    Ntt Data Services is committed to creating a diverse and inclusive environment for all employees. As a Technical Associate - Field Support, you will play a key role in ensuring that our clients receive high-quality technical support services.**Job Description:**This role involves providing technical support to end-users, troubleshooting and resolving...


  • San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    About the RoleAt 1170 Kyndryl Costa Rica, we are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face and voice of our company, helping customers solve their technology-related problems every day.We are looking for individuals who possess excellent communication and problem-solving...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About Experian**We are a leading global information services company, empowering businesses to make informed decisions and unlock new opportunities. Our mission is to provide data, technology, consulting and analytical tools to our clients around the world.**Job Overview**As a Global Client Services Representative at Experian, you will be responsible for...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job DescriptionThe Customer Support Tier 1 role at Experian involves providing exceptional software support and responding to routine and emergency support calls from clients and support staff.ResponsibilitiesTroubleshoot product and technical issuesDetermine severity and scope analysis of issues, inquiries, and requestsManage all client-related issues into...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupWe are a leading cloud software provider, serving over 100 million users worldwide. Our team values diverse perspectives and encourages learning, dreaming, and building the future of work.**Job Description**:We're looking for an outstanding Senior Escalation Engineer to provide exceptional customer service by identifying and...


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    We're looking for a skilled Technical Support Representative to join our team at Kyndryl. As a customer service representative, you will be responsible for delivering exceptional client experiences, resolving technical issues, and collaborating with cross-functional teams.Responsibilities:Provide technical support to clients, identifying and resolving...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupWe are a leading provider of cloud software solutions, serving over 100 million users worldwide. Our mission is to empower businesses and individuals to achieve their goals by leveraging the power of cloud technology.Our TeamWe are a team of experts in cloud software engineering, dedicated to delivering high-quality solutions that...


  • San Francisco, Heredia, Costa Rica Client Services, Inc. -Cr A tiempo completo

    **Training** schedule is 7am-4pm Monday through Friday.The paid training is for two weeks.After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.**Responsibilities**As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation.Learning how to generate direct...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About UsWe are Cloud Software Group, a leading provider of cloud software solutions that empower businesses and individuals to achieve their goals. Our mission is to make a positive impact on the world by delivering innovative, reliable, and scalable cloud technology.Job DescriptionWe are seeking a Technical Service Delivery Expert to join our team. In this...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Looking for a new challenge in customer service? Want to work for a leading organization in the industry? Look no further! We are seeking a Trilingual Customer Service Representative to join our team at Equifax.As a key member of our customer-facing department, you will be responsible for addressing regular and escalated customer service inquiries,...


  • San Francisco, Heredia, Costa Rica Eagan Immigration Pllc A tiempo completo

    We are looking for a highly motivated and organized individual to join our team as an Immigration Client Services Representative. As a key member of our client services team, you will play a vital role in ensuring that our clients receive exceptional support throughout their immigration journey.Your primary responsibilities will include acting as the first...


  • San Francisco, Heredia, Costa Rica Ntt Data Services A tiempo completo

    About UsNtt Data Services is a global innovator of business and technology services, serving 75% of the Fortune Global 100.Our diverse experts in over 50 countries help clients innovate, optimize and transform for long-term success.Job DescriptionThe role of a [[Technical Analysis Senior Associate]] involves responding to user inquiries via various channels,...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About UsCitrix and TIBCO recently merged to create Cloud Software Group, one of the world's largest cloud solution providers. Serving over 100 million users around the globe, our suite of cloud-based products empowers individuals to get work done from anywhere.The RoleAs a Technical Support Engineer at Cloud Software Group, you will focus on in-depth problem...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description:We are seeking a highly skilled Customer Support Tier 1 professional to provide exceptional client software support and respond to routine and emergency support calls from clients and support staff.Responsibilities:Troubleshoot product and technical issuesDetermine severity and scope analysis of issues, inquiries and requestsManage all client...