Software Technical Services Representative
hace 6 días
Job Overview:
We are seeking a Software Technical Services Representative to join our team. This role will involve:
- Providing top-notch client software support and responding to urgent requests.
- Troubleshooting product and technical issues, identifying root causes.
- Collaborating with cross-functional teams to resolve complex issues.
- Maintaining expert knowledge of all products and service offerings.
Key Qualifications:
- Bachelor's degree or equivalent experience.
- Minimum 2 years' experience in customer support/technical support and/or healthcare IT industry.
- Proven track record of resolving complex technical issues.
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