Technical Support Specialist: IT Services

hace 6 días


San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo
About the Role
At 1170 Kyndryl Costa Rica, we are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face and voice of our company, helping customers solve their technology-related problems every day.

We are looking for individuals who possess excellent communication and problem-solving skills, with a passion for technology and customer service. If you have at least 6 months of experience in a similar role, you may be the perfect fit for this position.

Responsibilities:
  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with back-office teams to handle escalations and complex cases

What We Offer
As a Customer Service Representative at 1170 Kyndryl Costa Rica, you can expect:
  • A dynamic and fast-paced work environment
  • The opportunity to learn and grow with our company
  • A competitive compensation package and benefits
  • Access to state-of-the-art resources and Fortune 100 clients


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