Senior HR Operations Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

HR Business Support Senior Role Description

We are seeking an experienced HR Business Support Senior to join our team at Experian. This role will provide guidance and support to employees, managers, and stakeholders on HR policies, procedures, and operational matters.

The ideal candidate will have a background in HR or a related field, with experience working on HR functions, particularly in operational efficiency projects. They will also be proficient in generating and controlling payroll procedures, manuals, and guidelines, as well as supporting HRIS and HR Service Center operations.

Key Responsibilities:

  • Investigate and resolve employee requests and escalate issues to the HRSC/Payroll channels as needed.
  • Coordinate the adequate filing process with all personnel documentation.
  • Collaborate and deliver new employee orientation and onboarding processes, including new hires communication, documents signature, and welcome kits delivery.
  • FOLLOW up terminations and resignations to ensure the process is completed based on the internal procedure.

Benefits:

  • Medical, life, and dental insurance.
  • Asociacion Solidarista.
  • International Share Save Plan.
  • Flex Work/Work from home.
  • Paid time off.
  • Annual Performance Bonus.

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