Senior Product Operations Manager

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Title: Senior Product Operations Specialist

Job Summary:

Experian's Financial Services and Data business is seeking a Senior Product Operations Specialist to support Product Management by partnering with a cross-functional leadership team to oversee a portfolio of projects and drive process efficiencies to meet the operational objectives for the Financial Services and Data product teams.

Key Responsibilities:

  • Partner closely with Product Management team and cross-functional leaders in Finance, Engineering, Sales, Sales Operations, Legal, and Compliance to successfully deliver objectives of the product team.
  • Lead and manage the development and implementation of process improvement initiatives to maximize efficiency across product organization.
  • Lead operational activities in close collaboration with Product Management leaders.
  • Help facilitate cross-functional collaboration and communication across the product domain by designing and facilitating an operating rhythm of meetings and reporting.
  • Conduct portfolio management activities across a variety of cross-functional projects.

Qualifications:

  • Bachelor's degree
  • 5+ years of applicable Operations-focused program management-product operations experience in a Product organization
  • Experience with a variety of product management-product development processes, and methodologies and tools.
  • Experience setting up new cross-functional and product-related processes.
  • Demonstrated ability to build project plans for complex-cross functional projects.
  • Excellent communication skills to clearly articulate your concepts and plans.
  • Highly organized with exceptional attention to detail and follow through.
  • Strong conflict resolution and negotiation skills and the ability to manage in an environment of ambiguity with a wide range of partners.
  • Self-starter with an ability to prioritize-manage competing priorities.
  • High energy with entrepreneurial spirit

Additional Information:

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.


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