Business Operations Process Manager

hace 1 semana


San José, San José, Costa Rica Intel A tiempo completo

Company Overview:

Intel's Sales and Marketing (SMG) organization collaborates with global customers and partners to address critical business challenges using Intel-based technology solutions.

We work across business units to amplify the customer voice and deliver solutions that accelerate their business. Our operations team focuses on forecasting, driving alignment with factory production, and delivering efficiency tools.

The sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends.

About the Role:

This position will be responsible for creating, executing, and transforming internal business operations processes and tools to enable emerging business models with quote-to-cash capabilities, licensing processes, contract negotiations, revenue reporting, customer enablement, and more.

You will work closely with Business Development and Operations, Finance, IT, Contract Management, Legal, Program Managers, Sales, Global Supply Chain, and SW and Services infrastructure development teams.

Key responsibilities include working with Customer Business Analysts, Finance, Corporate Credit, and coordinating a virtual team.

Requirements:

  • Proven track record in operational execution
  • Ease in managing through ambiguity
  • Detail-oriented mindset
  • Advanced customer management and networking skills
  • Strong presentation and communication skills

Qualifications:

Bachelor's degree in business administration, finance, supply chain, or related fields or equivalent 6+ years of experience.

Minimum 3+ years of experience in order-to-cash process execution, advanced Excel knowledge (pivot tables), and advanced English level.

Preferred Qualifications:

  • 3+ years of experience with Finance, Planning/Supply Chain, and/or revenue systems
  • 2+ years of experience with Aria Systems or SAP user interface(s)
  • 2+ years of experience with SAP Order to Cash
  • 2+ years of data analytics, automation, or project management certifications


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