Business Intelligence Operations Manager

hace 7 días


San José, San José, Costa Rica Zm Financial Systems A tiempo completo
About the Role

We are seeking a highly skilled Senior Manager - Business Intelligence & Analytics Operations to join our team at Zm Financial Systems. This individual will play a crucial role in maintaining and operationalizing complex business intelligence solutions, primarily for business stakeholders.

The ideal candidate will have a strong background in BI delivery components, including ETL, Star Schemas, and KPI metrics via DAX. They will also possess excellent analytical, problem-solving, and creative skills, with the ability to exercise sound judgment and make timely supportable decisions.

This is an exciting opportunity to work with large data sets, ensuring their quality and accuracy. The successful candidate will be responsible for managing junior analysts, providing mentorship, and guiding them through the best practices of operational delivery.

Key Responsibilities:

  • Manage the processes and maintenance of solutions built by the BI&A delivery team.
  • Provide BI advisory/consultancy/training to team members and business stakeholders.
  • Understand requests for maintenance & enhancements in the context of BI delivery.
  • Work closely with BI&A delivery teams to ensure effective handover.

About Our Team

Our team is passionate about empowering people to make better decisions and achieve brighter futures. We strive to bring out the best in our products and people, fostering a culture of innovation and excellence.

As a Senior Manager - Business Intelligence & Analytics Operations, you will be part of a dynamic team that values collaboration, creativity, and continuous learning.



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