Global Quality and Analytics Strategist

hace 1 día


Alajuela, Alajuela, Costa Rica Intel A tiempo completo

This role is part of Intel's Human Resources Global Services (HRGS), a team responsible for delivering high-quality services to over 129,000 employees and their families in more than 50 countries. In this position, you will be part of the Global Quality and Analytics Team, providing continuous process improvement and business intelligence to the Global Human Resources organization.

The team is considered a pioneer and leader in these areas, with senior professionals at the Master Black Belt level. You will have exposure to existing programs for Lean Six Sigma, Business Process Management, Quality, business intelligence, and advanced analytics. This role will also involve working with structured data related to processing performance indicators.

As a Global Quality and Analytics Strategist, you will manage the Supplier Management HRGS Strategy, oversee program coordination with supplier manager owners, and sustain overall quality performance and compliance. Your responsibilities will include:

- Identifying corrective actions and defining future vision and program structure

- Maintaining compliance of supplier inventory and ensuring necessary information and actions are taken care of by all global owner suppliers

- Monitoring monthly metrics against business requirements compliance

- Improving performance metrics based on defined strategy and influencing corrective actions

- Working with the Community of Practice Core team to develop priorities for Supplier Management COP, Core Curriculum, and focus areas

- Developing recommendations, strategies, and corrective actions in partnership with key supplier management players

- Improving the overall quality of the program and in HR Global Services

- Strategic thinking: Defining current and ideal states, creating program strategy followed by supplier managers/owners and HRGS organization

- Relationship/Communication Skills: Building relationships and communications internally at all levels, including executive management meetings and strategic direction alignment

- Leadership: Coaching and growing the supplier community of practice

- Influence: Across service lines, including stakeholders (Procurement and IT) and Executives

- Agility / Ambiguity / Flexibility: Adapting to changes in the business environment

- Assertive and Self-Driven: Working independently with limited supervision from management

- Benchmarking/Researching: Defining industry best practices and work-class standards

- Coordination / Program Management: Coordinating a global Supplier COP, explaining strategy, driving corrective actions, and communicating program status

To be successful in this role, you should possess:

Minimum Qualifications:

Bachelor's degree in Business Administration, Engineering, or a related field

- 5+ years of experience in managing/coordinating suppliers and/or supplier programs

- 5+ years of experience in project/process management, business analysis, problem-solving, and consensus-building

- 5+ years of experience in strategic thinking and influencing results

- Advanced English level

- Permanent, unrestricted right to work in Costa Rica

Preferred Qualifications:

Master's degree in Business Administration, Engineering, or a related field

- Deep understanding of supply chain, data analytics, spares, service, and management systems

- Lean Six Sigma and Business Process Management Certifications



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