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We are seeking a skilled Data Analyst Operations Specialist to join our team. In this role, you will be responsible for monitoring key performance indicators and operational metrics. You will leverage data analytics tools such as Power BI, Tableau, SQL, among others, to provide insights and support business decision-making.
Your key responsibilities will include:
- Participating in monitoring key performance indicators and operational metrics, including updates to dashboards and other measurements of success.
- Data modeling and update to historical data sets to ensure that Operations Management team provides correct insights through Data Analytics.
- Identifying, communicating, and escalating data quality anomalies detected through E2E Quality Assurance Testing Services processes.
- Executing the key priorities of the Quality Assurance Testing Services program to deliver operations management successfully.
- Contribute to creating and updating senior presentations, including final results for each Quality Assurance Testing Services cycle.
You will work closely with stakeholders across the regions to ensure robust operations and metrics in alignment with Target Operating Model.
