Frontline Support Specialist
hace 7 días
In this key position, you will play a crucial part in meeting client goals by providing top-notch customer support and ensuring strict SLA compliance.
You will serve as the first point of contact for our clients, providing assistance with queries and issues related to their products and services.
To excel in this role, you should possess excellent communication and problem-solving skills, along with the ability to empathize with customers and provide solutions that meet their needs.
A minimum of one year of customer service experience is required, along with advanced English language proficiency and expertise in areas such as Billing, Customer Service, Retention, Soft Sales, and Troubleshooting.
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Frontline Support Specialist
hace 3 días
San José, San José, Costa Rica Tech Firefly A tiempo completo**Job Description:**As a Customer Service Specialist at Tech Firefly, you will be responsible for managing large volumes of incoming calls while building sustainable relationships with our customers. You will need to provide accurate information, handle complaints, and follow up to ensure resolution.**Key Responsibilities:**Manage multiple phone lines and...
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Data Analyst Support Specialist
hace 6 días
San José, San José, Costa Rica Cloudera A tiempo completoCompany Overview:Cloudera is a leading provider of data management and analytics solutions. Our hybrid data cloud enables organizations to unlock the value of their data, from the Edge to AI. Job Description:We are seeking a skilled Data Analyst Support Specialist to join our Frontline Support organization. As a key member of our team, you will be...
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Technical Support Specialist
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role: As a Technical Support Specialist at Amazon Prime Air, you will be part of a dynamic team that is working on the future of drone technology. We are seeking a highly skilled and detail-oriented individual to support day-to-day labeling operations and act as a bridge between our team and other development/support engineering teams within Prime...
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Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout Palo Alto NetworksWe are a fast-growing, immensely successful organization because of our people and products. We work the frontlines against cyber threats and attacks, protecting everyday transactions in the digital environment. Our dedication to our customers doesn't stop once they sign - it just evolves.Job DescriptionThis role requires strong...
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Hr Specialist
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or 2+ years equivalent experience- 2+ years contact center and/or contact operations experience in a corporate environment, or equivalent experience.May be substituted for 2+ years HR experience.- Bi-lingual in Spanish and EnglishJob summaryJoin Amazon's HR Employee Resource Center (ERC) team and help make a difference for all AmazoniansWe...
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Customer Support Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we're seeking an exceptional Customer Support Specialist to join our team in Costa Rica. As a Seller Support Associate, you will serve as the primary interface for our Veeqo customers, providing phone, email, and live chat support. Our team is responsible for delivering timely and accurate operational support on our...
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ERC Team Lead
hace 5 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary:We are seeking a highly skilled ERC Team Lead to join our Amzn Support Srvcs Costa Rica team. As an ERC Team Lead, you will be responsible for managing a team of ERC Team Managers and/or Sr. Specialists, providing guidance and support to ensure high service delivery and execution.Main Responsibilities:Lead and develop a team of ERC Team Managers...
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HR Support Specialist, Global Work Authorization
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary:The HR Support Specialist, Global Work Authorization will provide ongoing support and act as a central point for resolution and management of day-to-day transactions of several programs through diverse electronic platforms.
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People Operations Manager
hace 54 minutos
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the Role:The ERC Team Lead will play a critical role in driving employee engagement, improving productivity, and enhancing the overall employee experience at Amzn Support Srvcs Costa Rica. As a key member of our HR team, you will be responsible for leading a team of ERC Team Managers and/or Sr. Specialists, developing and implementing process...
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Bilingual Support Specialist
hace 3 días
San José, San José, Costa Rica Trends Design Usa Inc A tiempo completoWe are Trends Design Usa Inc, a dynamic organization that seeks to hire a Bilingual Support Specialist to join our team. As a Bilingual Support Specialist, you will provide exceptional customer service in English and Spanish, ensuring customer satisfaction and loyalty.Job Description:Provide top-notch customer support through phone, email, or chatDemonstrate...
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Technical Support Advisory
hace 7 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
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Technical Support Advisory
hace 6 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
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Digital Content Support Specialist
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoWe are seeking a skilled and experienced individual to work on our team as a Kindle Direct Publishing Support Specialist. This role involves being the front line interface between Amazon and publishers/content providers who use the KDP website to upload content they want to put up for sale on the Amazon website.Key Responsibilities:Demonstrate clear written...
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Order Integrity Director
hace 2 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoKey ResponsibilitiesManage a team of front-line managers and investigators to protect Amazon's selling partners and customers from bad actors.Provide leadership and administrative support to teams to achieve operational metrics and minimize bad debt.Work with various teams to onboard resources and deliver projects.Develop frontline managers and employees to...
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IT Support Specialist
hace 5 horas
San José, San José, Costa Rica Intel A tiempo completoCompany OverviewIntel is a global leader in the technology industry, and our IT team plays a critical role in supporting our business operations. We are seeking an experienced IT Support Specialist to join our team.
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Customer Support Specialist
hace 5 horas
San José, San José, Costa Rica Johnson Controls A tiempo completoCompany Overview:Bldg Technologies & Solutions, a leading provider of innovative solutions, is seeking an experienced Customer Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences while ensuring timely and efficient rider delivery.
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IT Support Specialist
hace 5 días
San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo**Company Overview:**Dwellworks Costa Rica Ltd is a dynamic and passionate organization driven by hard work and integrity. We are searching for a talented IT Support Specialist to join our team, who can interact with users at all levels and possess exceptional customer service skills.**Job Description:**The IT Support Specialist will be responsible for...
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Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Clearsource A tiempo completoAt ClearSource, we strive to deliver exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for.We are looking for a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist,...
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Support Operations Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoThis is a non-remote, full-time, seasonal (11months), hourly position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is looking for back-office, full-time,...
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Corporate Support Specialist
hace 5 días
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoWe are seeking a highly organized and detail-oriented Corporate Support Specialist to join our team at Infotree Global Solutions. As a key member of our operations team, you will be responsible for performing processes, maintaining documentation, and providing support across various categories.ResponsibilitiesPerforming ordinal to semi-critical processes in...