Advertising Search and Rescue Specialist

hace 5 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Job Summary:

We are seeking a highly skilled and experienced Advertising Search and Rescue Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our team, you will be responsible for enabling self-service advertising customer success with creatives through dedicated and direct engagement and support.

Key Responsibilities:

  • Capture advertiser needs and research appropriate resources to ensure creative approval in a timely manner.
  • Manage cross-functional relationships across advertising customers, account teams, PSC's, Moderation, Policy, and Design.
  • Deliver workshops with customized and detailed rejection dive deeps and provide ongoing support.

Requirements:

  • Bachelor's Degree.
  • Technical savvy and proficiency with Excel for data analysis and PowerPoint for presentation development.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Effective communication, composure, and professional attitude.
  • Exemplary performance record, particularly with regard to quality and productivity.
  • Second language certification, Portuguese preferred.
  • Experience with programmatic advertising, either in operations or campaign management.
  • Basic SQL programming knowledge.


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