Strategic Benchmark Operations Manager

hace 3 días


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

Role Overview

The Team Lead, Benchmarks role is a business critical position within the Customer Operations Group at LSEG. This role sits within the Benchmarks & Indices Operations team, which is responsible for ensuring the quality and accuracy of FTSE Russell index data and products.

Responsibilities

  • Lead a team to manage the daily operations of FTSE Russell indexes, products, and data collection;
  • Develop and implement processes to improve team efficiency and productivity;
  • Ensure timely and efficient client service and delivery of high-quality client product files;
  • Support FTSE Russell projects and provide key input into the project process;
  • Manage risks associated with projects and live environment;

Requirements

  • At least five years' experience in the financial industry, with at least three years of proven team leadership and management experience;
  • Working knowledge and understanding of global financial markets and products, incorporating indices;
  • A proven track record of delivering high-quality service and achieving objectives within agreed deadlines;
  • Exceptional planning, organizational, time management, and delivery skills;
  • Demonstrated effectiveness in training, mentoring, and coaching;
  • Ability to create a high-performance culture by managing effectively, differentiating performance, developing talent, and building diverse teams;
  • Outstanding verbal and written communication skills, including leading presentations to all levels;
  • Excellent interpersonal skills, including building and cultivating internal and external relationships;
  • Bachelor's Degree or equivalent in Accounting, Finance, or Economics from an accredited college or university.

LSEG Culture

We believe that creating a diverse and inclusive organization is fundamental to our purpose. We strive to build a dynamic and collaborative environment where everyone can thrive and contribute their best work.



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