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Strategic Business Insights Professional

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
About the Role

We are seeking a highly analytical and detail-oriented Senior Business Analyst to join our Finance Operations Program Management Office (PMO). As a key member of our team, you will play a vital role in driving business growth and customer satisfaction by analyzing complex requirements, developing scalable solutions, and ensuring high-quality delivery.

Key Responsibilities:

  • Lead detailed requirements analysis from a people, process, and technology perspective, focusing on customer needs.
  • Translate business and customer requirements into actionable insights using data analysis tools.
  • Collaborate with technical teams, process owners, and subject matter experts to design, develop, test, and launch automated solutions.
  • Ensure requirements traceability, manage change requirements, and implement effective change control processes.
  • Evaluate business processes, identify problems, and develop optimization strategies.
  • Partner with operational teams to problem-solve and ensure efficient transition to operational business as usual.

Requirements:

  • 5+ years of experience in tax, finance, or a related analytical field.
  • Bachelor's degree.
  • Experience defining requirements, using data and metrics to draw business insights, and making business recommendations.
  • Proficiency in Excel and SQL.

What We Offer:

Amazon highly values diversity and offers a structured and supportive onboarding environment, flexible working, and opportunities for career growth and development.