Strategic Business Insights Analyst
hace 3 semanas
About Amazon Support Services Costa Rica Srl - B20
As a leading provider of customer-centric solutions, we are committed to creating a safe and successful environment for our customers and associates. We believe in attracting exceptionally talented individuals who share our passion for innovation and excellence.
Salary: $80,000-$110,000 per year
About the Role:
We are seeking an experienced Business Analyst to join our Regulatory Intelligence, Safety & Compliance (RISC) Global Data & Analytics (GDA) team. This role will be a key member of the Science and Analytics team, responsible for driving analysis and insights to help make meaningful business decisions. As a Business Analyst, you will focus on improving the success within business functions by analyzing data, discovering and solving real-world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk.
Key Responsibilities:
- Create automated reports and dashboards with a combination of BI tools such as Tableau, Quicksight etc.
- Partner with program team, Legal, and Tech stakeholders to understand challenges and provide /analysis to help drive program success.
- Provide data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions.
- Uncover trends and correlations through mining and analysis to develop insights that can help stakeholders make effective decisions.
- Design and execute analytical projects using statistical analysis.
Requirements:
- Familiarity with AWS solutions such as EC2, Dynamo DB, S3, Redshift, and RDS.
- Expert in tuning SQL scripts.
- Experience with Python.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary range of $80,000-$110,000 per year.
Location: San Jose, CRI
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