Citi KYC Compliance Expert

hace 3 horas

San Francisco, Heredia, Costa Rica Citi A tiempo completo

Job Overview

The Citi KYC Application Support Analyst position is an intermediate-level role responsible for facilitating communication between business users and technologists to exchange information in a concise, logical, and understandable manner.

Key Responsibilities:

  • Analyze Citi KYC incidents and requests raised by users and collaborate with tech support teams until issues are resolved.
  • Act as a subject matter expert (SME) on Citi KYC to senior stakeholders and/or other team members.
  • Validate data patches developed and deployed by technology teams.
  • Responsible for various aspects of risk and control, including but not limited to Information Security, Continuation of Business, and Records Management.
  • Conduct analysis of risk and associated controls to identify root causes and collaborate with peers and management to report findings with solutions to mitigate risk/control issues.
  • Provide support to business managers and product staff.
  • Partner with peers and management on various activities, including developing and executing business plans within the area of responsibility, developing compliance guidelines, and completing monthly, quarterly, and other periodic risk & control reporting.
  • Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi.
  • Oversee situations that create risk and legal liabilities for Citi.
  • Operate with a limited level of direct supervision and exercise independence of judgment and autonomy.

Qualifications:

  • 2-5 years of relevant experience in internal control functions within the U.S., particularly in AML/KYC, Operational Risk, legal, or other control-related functions in the financial services industry.
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
  • Knowledge of reporting tools and ServiceNow.
  • Proven ability to work and partner with remote teams from different cultures and backgrounds.
  • Proven ability to make effective and timely decisions.
  • Consistently able to anticipate and respond to customer/business needs.
  • Consistently demonstrate clear and concise written and verbal communication.
  • Passion for research, ideation, and exploration with understanding of business analysis procedures and concepts.

Education:

Bachelor's degree/University degree or equivalent experience.

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