Spa Team Lead

hace 3 días


San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

About the Role

As a Spa Team Lead, you will be responsible for leading the spa team to deliver exceptional guest experiences. You will work closely with the management team to develop and implement quality improvement plans, ensuring adherence to company standards.

Key Responsibilities

  • Advise employees on general property information, in-house groups, policy changes, or other pertinent information.
  • Answer questions about available services, general property information, and amenities.
  • Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.
  • Monitor and stick to time schedule throughout the day.
  • Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed.
  • Promote and sell spa/salon services and retail products.
  • Complete requisitions for additional products, supplies, or equipment.
  • Inspect work areas and tools/equipment to ensure conformance to company standards.
  • Notify Engineering of spa/salon maintenance and repair needs.
  • Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

About Marriott International

Marriott International is a global hospitality leader with a diverse portfolio of brands, including JW Marriott and Marriott Hotels. Our hotels offer a unique work experience that fosters camaraderie and opportunities for growth and development.



  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionWe are seeking a Hospitality Supervisor Spa who is passionate about delivering exceptional guest experiences. As a key member of our spa team, you will be responsible for ensuring seamless operations, promoting services, and driving sales.Key QualificationsStrong communication and interpersonal skills.Ability to work effectively in a...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About Us: At Marriott International, we believe in hiring talented individuals who share our passion for delivering exceptional guest experiences. Our commitment to diversity, equity, and inclusion ensures that every associate feels valued and supported in their role.Job Summary: We are looking for a skilled Hospitality and Wellness Professional to join our...

  • Customer Service Agent

    hace 2 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Company Overview: Marriott International, Inc is a leading hospitality company that operates luxury hotels and resorts worldwide. Our mission is to provide exceptional guest experiences through our commitment to quality, service, and innovation.Job Description: We are seeking a highly motivated and skilled Spa Guest Experience Associate to join our team at...

  • Attendant-Spa-Lead

    hace 3 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 23026791**Categoría de Empleo** Spa**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del Trabajo**Cumplir con todas las...

  • Operations Team Lead

    hace 6 días


    San Francisco, Heredia, Costa Rica First Factory A tiempo completo

    Job DescriptionThe Operations Team Lead will be responsible for overseeing the day-to-day activities of our development team.Key Responsibilities:Lead and motivate the operations team to achieve project goals and objectives.Develop and implement process improvements, increasing efficiency and productivity.Collaborate with the project management team to...

  • Culinary Team Lead

    hace 2 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job SummaryThe Culinary Team Lead will oversee the preparation and presentation of meals in a fast-paced kitchen environment. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a team.

  • Alexa Team Lead

    hace 3 días


    San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Company Overview**Amzn Support Srvcs Costa Rica seeks a skilled team manager to lead the Alexa Data Services (ADS) team in developing and delivering high-quality multi-language Text-to-Speech technology.As a key member of our operations, you will be responsible for managing job assignments, hiring and training new associates, and ensuring productivity is...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...


  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    At Digital Risk, LLC, we are committed to delivering exceptional customer experiences that meet or exceed client expectations. As a senior member of our Customer Service team, the Team Lead plays a vital role in ensuring effective and quality team performance.The Team Lead is responsible for managing and developing a team of Customer Service Representatives...

  • Team Lead Pricing

    hace 4 días


    San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Team lead - Pricing & Back Office (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • San Francisco, Heredia, Costa Rica Fusionhit A tiempo completo

    **We are looking for two Senior.NET/Angular/Azure Software Engineer to mentor and lead teams for a Platform Modification project with one of our US based clients.Teams will be made up of 5 members, one lead, 1 senior and 3 mid level developers.The team lead will be involved with the hiring for the remaining 4 positions on his/her team.Must reside and have...

  • Fp&A Team Lead

    hace 4 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: FinanceSchedule: Full TimeShift: Day Shift**Company Description**:**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**Experian unlocks the power of data...


  • San Francisco, Heredia, Costa Rica Atom Soluciones A tiempo completo

    Atom Soluciones is seeking an experienced Collections Supervisor to lead our Collections Team. As a Collections Supervisor, you will be responsible for overseeing the daily operations of the team and ensuring that all tasks are completed efficiently and effectively.The ideal candidate will have a strong background in finance, accounting, or a related field...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Service Lead to join our team at Auxis. In this role, you will be responsible for providing exceptional customer service support to our clients, while also leading and managing a team of professionals.


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Our Commitment to Excellence: At Marriott International, we are committed to excellence in every aspect of our business. We strive to deliver exceptional guest experiences by providing personalized service, promoting spa services, and ensuring seamless operations.Job Description: We are seeking a highly skilled Hospitality and Wellness Professional to join...

  • Gl Team Lead

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company Description**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**Experian unlocks the power of data to create opportunities for consumers, businesses and society.At life's big moments - from buying a home or...


  • San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    Job OverviewCognizant is seeking a seasoned professional to assume the role of Customer Service Team Lead. This position involves overseeing daily operations, ensuring quality and efficiency standards are met, and driving process improvements.

  • Culinary Team Lead

    hace 2 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About the JobWe are seeking an experienced Culinary Team Lead to join our team at Marriott International, Inc. As a key member of our kitchen staff, you will be responsible for ensuring that all food is prepared to the highest standards.Key ResponsibilitiesPrepare special meals or substitute items as needed.Regulate temperature of ovens, broilers, grills,...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Overview**We are seeking a highly skilled and experienced Financial Operations Supervisor to lead our revenue recognition team. As a key member of our financial operations team, you will play a crucial role in ensuring the accuracy and timeliness of our financial reporting.**Key Responsibilities**Supervise month-end and year-end close processes for...