Data Quality Specialist
hace 1 semana
About the Company
Experian, a global technology leader in data and analytics, is seeking a talented Data Quality Specialist to join our North America Professional Services team.
We empower organizations to unlock the power of their data by providing innovative solutions for data quality management. Our team focuses on delivering exceptional outcomes through pre-sales and post-sales phases of technology investments.
About the Role
This exciting opportunity will have you providing remote technical support for Experian EDQ clients, collaborating with internal teams to resolve complex issues, documenting interactions with customers, and assisting in the creation and maintenance of knowledge base articles.
Key Responsibilities:
- Provide remote software technical support for Experian EDQ clients
- Collaborate with internal teams to resolve complex technical issues
- Document interactions with customers, including troubleshooting steps and solutions provided
- Assist in creating and maintaining knowledge base articles
Requirements:
- 1-3 years of experience in desktop support, help-desk, or IT-related support
- BA degree or equivalent experience desired
- Proficient in Windows Server/Linux environment, CLI, and basic networking concepts
- Strong communication and interpersonal skills
- Analytical and problem-solving skills
What We Offer:
- A competitive salary of $60,000 - $80,000 per annum
- Ongoing professional development opportunities
- A dynamic and supportive work environment
- Flexible work arrangements, including remote work options
About Experian
Experian is a proud equal opportunities employer and values diversity and inclusion. We are committed to creating a workplace where everyone can succeed and bring their whole self to work. If you require accommodation during the recruitment process, please let us know at the earliest opportunity.
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