Customer Insights Manager
hace 7 días
As a Senior Analyst, you will be responsible for:
- Performing analysis of Voice of the Customer data and Customer Success for SMB segment data to illustrate trends with product adoption, consumption, and customer experience
- Deriving and illustrating customer experience and customer adoption stories for socialization to stakeholders and leadership
- Partnering with Voice of the Customer research team members to identify and synthesize customer patterns, trends, or other insights back to leadership and other stakeholders to influence customer experience improvements
In addition, you will be responsible for cleansing and maintaining Voice of the Customer data, building and deploying easy-to-use customer data visualizations in Tableau, researching and performing product consumption analysis, collaborating with Customer Intelligence data science team, and exploring new data sources.
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Customer Experience Insights Manager
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob DescriptionThe role of the CX Reporting and Analytics Specialist is to lead the annual Net Promoter Score (NPS) Program for North America across all Departments. Key responsibilities include setting the NPS strategy, leading the region through the annual survey process from account/contact selection through survey launch, action planning, working with BU...
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Customer Insights Coordinator
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJoin Experian, a world-leading information services company, and contribute to shaping the future of data-driven insights. As a Customer Insights Coordinator, you will play a critical role in delivering tailored solutions to our clients.Responsibilities:This position involves analyzing customer specifications, developing project plans, and collaborating with...
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Corporate Finance Insights Manager
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoCiti's Corporate Finance Insights Manager plays a critical role in providing strategic financial insights to senior management. As a Corporate Finance Insights Manager, you will be responsible for analyzing and interpreting financial data to drive business decisions.About the Position:Develop and implement financial models to support business...
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Data Insights Manager
hace 2 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoElevate your career with Equifax's Data Insights Manager role!This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional results. As a Data Insights Manager, you will be responsible for analyzing complex data sets to drive business decisions.About the Role:Work closely with cross-functional teams to gather requirements...
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Strategic Data Insights Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Databricks A tiempo completoJob OverviewWe are seeking an experienced Strategic Data Insights Manager to join our team at Databricks.About UsDatabricks is the data and AI company. Our mission is to unlock the power of data by unifying and democratizing it, making it accessible to everyone.The RoleAs a Strategic Data Insights Manager, you will be responsible for synthesizing and...
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Senior Data Insights Manager
hace 4 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoMoody's is a leading provider of credit ratings and risk analysis. We are looking for a highly skilled Senior Data Insights Manager to help us drive business success through data-driven decision making.Key ResponsibilitiesTranslate business requirements into optimal analytics solutions, including communicating practical recommendations and tool...
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Financial Insights Manager
hace 1 día
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob Summary:We are seeking a Financial Insights Manager to join our team, responsible for analyzing financial data to inform business decisions and drive growth.Main Responsibilities:- Analyze key market data, statistics, and reports to understand cost drivers, industry dynamics, and market trends.- Develop and maintain financial models and dashboards to...
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Senior Data Insights Manager
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout Us">We are a leading global information services company providing innovative solutions to empower our clients. With a focus on data-driven insights, we help businesses make informed decisions and drive growth.">Job Summary">This Senior Data Insights Manager role will lead the design and implementation of client programs, ensuring compliance with FCRA...
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Business Insights Manager
hace 1 día
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoSgf Global is seeking a highly motivated Business Insights Manager to support our Sales Ops function. In this role, you will be responsible for analyzing and resolving compensation issues, working closely with our Sales teams. Your strong analytical skills, attention to detail, and excellent communication skills make you an ideal candidate for this position....
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Data Insights Expert
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob DescriptionAt Experian, we strive to unlock the power of data to create more opportunities for consumers, businesses, and society. Our team is looking for a Data Analyst to join our Global Analytics team and take on a key role in connecting operational data to our Client Feedback program and journey.The ideal candidate will be a data wizard with a strong...
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Global Financial Insights Manager
hace 2 días
San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completoZm Financial Systems is seeking a Global Financial Insights Manager to join our team. In this role, you will be responsible for leading a team of financial analysts and supporting the development of financial models and forecasts.Your key responsibilities will include collaborating with cross-functional teams to identify areas for improvement and...
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Sales Insights Analyst
hace 6 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completoSales Insights Analyst - RemoteTTEC Digital is hiring a Sales Insights Analyst reporting directly into the Director of Sales Insights and will partner with senior leaders to support the overall success and growth of TTEC Digital.**What you will be doing**In this role you will be responsible for working with members of the sales teams including sales leaders...
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Strategic Insights Manager
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the Team\Citi's Financial Planning and Analysis team in Costa Rica is responsible for providing financial insights and analytics to support business decision-making. We are a diverse and dynamic team that is passionate about delivering high-quality results and making a positive impact on the organization.We are seeking a talented Financial Planning and...
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Customer Experience Insights Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completoAbout UsTtec is a leading global customer experience technology and services company focused on designing, implementing and delivering transformative customer experiences for many of the world's most iconic and disruptive brands.The Opportunity:As a Sales Data Analyst, you will work with senior leaders to support the overall success and growth of Ttec.You...
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Digital Insights Manager
hace 4 días
San Francisco, Heredia, Costa Rica Fusionhit A tiempo completoAbout Our CompanyFusionHit is a rapidly growing nearshore engineering firm with a strong presence in the US market.We are seeking a highly motivated and experienced Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving business growth through data-driven insights and strategic recommendations.Key...
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Data Driven Insights Professional
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob OverviewThe Customer Experience (CX) team at Experian is looking for a talented individual to join our Voice of Our Clients (VOC) program. This role requires a data savvy, CX, and insights expert who can integrate customer feedback and satisfaction data with operational data from various sources.This role will involve creating impactful dashboards,...
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Data Insights Manager
hace 14 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Company Overview:**Citi is a leading global bank that provides a range of financial services to individuals, businesses, and institutions. Our mission is to empower people to achieve their financial goals and improve their lives.We are committed to innovation, diversity, and inclusion, and we strive to make a positive impact on the communities we...
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Operational Insights Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completoAbout the TeamTTEC Digital's Sales Insights team is looking for a highly skilled Sales Insights Analyst to support the overall success and growth of the organization.ResponsibilitiesThe successful candidate will be responsible for:Managing multiple projects and products.Performing tasks in a customer-friendly manner while utilizing time and resources...
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Data Analyst Manager
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is a global information services company that empowers businesses and consumers through data-driven insights.Job Description:We are seeking an experienced professional to lead our customer insights initiatives, leveraging their analytical expertise to drive business growth.Critique customer specifications and develop project plans to deliver...
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Voice of Customer Lead
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are seeking an experienced Customer Experience Insights Manager to lead our annual Net Promoter Score (NPS) Program for North America. The ideal candidate will have 3+ years of experience in Voice of Customer, customer insights, customer experience, or related field.The successful candidate will be responsible for setting the NPS strategy,...