Financial Transaction Coordinator

hace 4 días


San José, San José, Costa Rica Western Union A tiempo completo

Company Overview

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At Western Union, we're using insights from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We believe when money moves, better things happen. Our team of over 8,000 people spans 200 countries and territories, working together to deliver on our Purpose: moving money for better.

Salary & Benefits

As a Settlement Operations Specialist at Western Union in Santa Ana, Costa Rica, you can expect a competitive salary of approximately $42,000 per year, plus benefits including health insurance, retirement plans, and paid time off.

Job Description

We're looking for a skilled professional to execute accurate, valid, and timely refund and settlement transactions, support customers in issue resolution activities, ensure outstanding customer service quality levels, maintain valid supporting documents for all transactions, and provide research, root cause analysis, and recommendations to address gaps in delivering incumbent duties.

The position supports Retail Money Transfers or other products business by delivering daily customer transactions reconciliation, settlement, exceptions, and discrepancies remediation functions in operations areas.

Required Skills & Qualifications

  • Higher Education Diploma or equivalent in Accounting, Administration, Business, Finance, Computer Science, Communications, or similar type of degree
  • Experience in administration, customer service, accounting, or equivalent experience desired
  • Daily/Monthly Settlement Operations tasks
  • Participation in Process Improvements
  • Knowledge of MS Office Tools
  • High sense of urgency, proactivity, teamwork, and communication skills
  • Time management
  • Settlement knowledge is a plus

Benefits & Growth Opportunities

You'll have plenty of opportunities to learn new skills and build a career with Western Union, as well as a great salary and benefits package. Join us, and let's move money for better


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