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hace 3 semanas
We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Pts Consulting Services. This role requires strong language skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
As a member of our team, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and resolving issues in a timely and professional manner. Your primary goal will be to ensure customer satisfaction and loyalty.
Key responsibilities of this role include:
- Managing large volumes of customer interactions
- Following established communication protocols
- Identifying customer needs and providing tailored solutions
- Upselling products and services when applicable
- Built long-term relationships with customers
We offer a dynamic and supportive work environment, along with a competitive salary package.
