Master Data Governance Specialist

hace 3 semanas


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Summary

As a Master Data Governance Specialist at 3M, you will play a crucial role in ensuring the accuracy and consistency of our company's master data. Your primary responsibilities will include:

  • Developing expertise in data governance and processes
  • Setting up and maintaining master data sets, including conditional data such as PIR, Product Costing components, and X-Ref
  • Monitoring work queues for new requests and completing assigned tasks within SLA targets
  • Coordinating queue or issue resolution, leveraging the global Master Data Global Operations Support team to meet Service Level Agreements
  • Facilitating data collection processes and output for SAP, including follow-up with the business on missing fields or incorrect data
  • Maintaining business group workflow/routing configuration information
  • Providing reports to assigned business teams to enable end-to-end process visibility
  • Identifying opportunities to improve data quality and reduce cycle time
  • Creating training materials, process flows, and procedures
  • Being a point of contact for Division(s) for Material requests (new Material setup, Material extensions for sales org/plant, reactivation, product hierarchy)
  • Escalating issues as needed

Requirements

To be successful in this role, you will need:

  • Bachelor's degree or higher from an accredited university
  • 2-3 years of work experience in shared service centers, customer service, or master data management, supply chain, or manufacturing
  • Business-level fluency in English (B1 or higher) both spoken and written. Spanish (Advanced) or as a primary language

Skills and Expertise

You will need to possess:

  • Detailed-oriented and enjoys working with operational transactional processes
  • Collaborative Team player, analytical, and proactive
  • Excellent communication
  • Ability to learn quickly

Technical Skills

You will need to have experience with:

  • Data collection master data tools (SAP, Salesforce, Legacy Systems)
  • Microsoft Tools (Excel, Word, PowerPoint)

Additional Qualifications

Foreign language skills, proficient in Excel, and supporting your well-being are also highly valued.


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