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Network Voice Systems Engineer
hace 2 semanas
We're a FinTech company that's passionate about using customer insights to improve financial services worldwide.
We have a global presence in 200 countries and territories, serving over 8,000 employees who believe in our mission: when money moves, better things happen.
As a Senior Network Voice Engineer, you'll play a crucial role in supporting our Genesys Cloud platform and implementing telephony solutions on specific projects.
You'll work closely with the Voice Engineering team to identify, assess, and implement new technologies for updating equipment and enhancing existing systems.
Key responsibilities include recommending communication solutions to meet business needs, assisting with call routing and reporting metrics, and collaborating with vendors to plan, schedule, and deploy changes.
You'll also work on Genesys tickets and contribute to shared on-call support within the team.
