Financial Transactions Specialist
hace 2 meses
We are seeking an experienced Accounts Receivable Clerk II to join our team at Cencora. The successful candidate will be responsible for soliciting payments on past due accounts, performing various accounting tasks, and maintaining accurate records.
Key Responsibilities:
- Solicit payments on overdue accounts according to payment terms.
- Work in a shared/dedicated phone queue to support a high volume of incoming calls.
- Maintain and document all records and interactions of delinquent accounts, incomplete files, and credit risks.
- Maintain contact with internal and external customers to address all credit and collection issues.
- Process payments received and monitor customer payments.
- Initiate customer credit refunds when appropriate.
Requirements:
- Normally requires one (1) to two years (2) collections experience in Business to Business, Accounting background required.
- Working in call center experience is desirable.
- Demonstrated ability to resolve issues quickly and escalate appropriately.
- Demonstrated ability to communicate effectively both orally and in writing.
- Knowledge of general accounting principles.
- Strong interpersonal skills. Good negotiating skills.
- Strong organizational skills; attention to detail.
- Knowledge of Microsoft programs; extensive knowledge of Excel.
- B2+ English level is required.
About Cencora
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
Our company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
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