IT Applications Engineer

hace 5 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role">

Citi is seeking an experienced IT Support Engineer to join its team. This individual will be responsible for providing technical and business support for users of Citi Applications, utilizing good understanding of app support procedures and concepts.

The successful candidate will have a strong background in relational databases and Linux (bash or PowerShell), as well as basic knowledge of other technical areas. They will also possess excellent communication and diplomacy skills to exchange potentially complex/sensitive information.

  • Responsible for providing technical and business support for users of Citi Applications.
  • Collaborate with technology partners to provide long-term remediation and ensure the quality of work provided by self and others.
  • Directly impacts the business by ensuring the quality of work provided by self and others.

This role requires the ability to operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a Subject Matter Expert (SME) to senior stakeholders and/or other team members.



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