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Financial Services Coordinator

hace 3 semanas

San José, San José, Costa Rica Western Union A tiempo completo

**About the Position**

We are recruiting a highly motivated Financial Services Coordinator to join our VMS & SBA Payments team as Payment Processing Operations responsible for processing and validating outbound transactions.

Main Responsibilities:

  • Support agents with online inquiries related to collections.
  • Manage incidents and cases for agent escalations.
  • Analyze data using computerized systems to track, gather information, and troubleshoot.
  • Escalate issues to the appropriate level of leadership.

Requirements:

  • Degree in finance, accounting, economics, or administration preferred.
  • Post-secondary education or equivalent experience in finance or related field.
  • Proficiency in MS Office and computerized systems.
  • Excellent communication and analytical skills.
  • Able to work in a fast-paced environment with multiple priorities.

Company Overview

Western Union is committed to making financial services accessible to humans everywhere.