Capital Markets Team Lead
hace 3 semanas
**Company Overview:** London Stock Exchange Group (LSEG) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
We are proud to be an equal opportunities employer and value individuality in our diverse workforce.
**Job Description: Bond Desk Team Lead**
The Bond Desk team within the Evaluated Pricing Operations (EPO) works in Fixed Income and Derivative Evaluation Support and Client Services. The Bond Desk Team Lead will have direct interaction with key customers and work as a point of contact with the evaluators in each asset class.
Responsibilities:
- Manage and oversee the Bond Desk team in Costa Rica.
- Maintain customer cases up to date, coordinate interaction with the evaluation team and facilitate customer escalation path as needed.
- Meet the target dates of the production schedule.
- Partner with client relations specialists to articulate voice of the customer in the organization.
- Research new issues to support pricing timeliness.
- Train new team members.
- Update customers on the status of their queries.
- Research terms and conditions of newly issued bonds.
- Handle pre-sales requests relating to the pricing of sovereign, corporate, asset-backed, and municipal fixed income securities.
- Manage query case of individual client price challenges and coverage requests.
**Salary and Benefits:** This role offers a competitive salary of approximately $120,000 per year, plus additional benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
**Required Skills and Qualifications:
- Bachelor's degree in finance, economics, or business administration.
- Excellent spoken and written communication skills in English.
- Customer service skills.
- The ability to work with large amounts of data in spreadsheets.
- Passion for capital markets and desire for learning.
- Strong quantitative, analytical, and problem-solving ability.
- Attention to detail, proactiveness, sense of urgency and understanding of bond markets are key for the role.
- Familiarity with case management software preferred.
- Programming skills (VBA, Python, SQL, etc.) preferred.
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