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Regional Business Development Manager

hace 2 semanas


San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

LSEG's Customer Success organization is dedicated to delivering exceptional customer experiences through process and analytical improvements.

We're looking for a Regional Business Development Manager to join our team in the Americas. In this role, you'll work closely with our Customer Success Operations team to drive process improvements throughout the region.

As a key member of our team, you'll partner with the Customer Success Leadership Team to help prioritize areas of next best actions towards risk mitigation. You'll assist with ad-hoc projects geared towards productivity improvements, including user automation, CSM onboarding, and Customer Lifecycle execution.

You'll monitor usage data, health gauges, and growth opportunities to create actionable insights and strategically pivot when necessary. Your strong project management skills, technical expertise, and problem-solving abilities will be essential to your success.

In this exciting role, you'll have the opportunity to make a significant impact on customer satisfaction and retention. If you're passionate about driving business growth through process and analytical improvements, we encourage you to apply.