Site Reliability Engineer

hace 3 semanas


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

Introduction

About the Role

We are seeking an experienced Site Reliability Engineer to join our global team. In this role, you will be responsible for building, deploying, and maintaining systems that meet the needs of our clients.

You will lead the problem resolution process, working closely with our worldwide teams to resolve issues and deploy workarounds or fixes. This may require some attention outside of normal working hours to troubleshoot and resolve production issues.

Your Responsibilities

  • Be the point of contact for clients, managing and owning client service requests.
  • Identify and investigate issues, using troubleshooting techniques to provide advice and guidance to clients.
  • Work in a global team, collaborating with IBMers to share recommendations, solutions, and ideas.
  • Look for enhancements and innovative solutions to help services scale and improve existing technical support tools, procedures, or processes.
  • Develop and enhance your technical knowledge via projects and assignments, as well as through IBM's world-class learning platform.

Requirements

  • Experience with Java, Perl, Bash, Python, or an equivalent programming language, and JSON.
  • At least 2+ years of experience with Ansible, Artifactory, GitHub, and Kubernetes.
  • Experience with various Linux operating systems.
  • Able to learn quickly and self-reliant, with strong collaboration skills.

About the Salary

The estimated salary for this role is between $120,000 and $180,000 per year, depending on location and experience.

About Benefits

As an IBMer, you'll have access to a range of benefits, including continuous trust and support, opportunities for growth and development, and a collaborative work environment.



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