Time & Attendance Operations Specialist

hace 1 mes


San José, San José, Costa Rica Mondelez International A tiempo completo

**Job Summary**

We are seeking a Time & Attendance Operations Specialist to join our team. This individual will be responsible for ensuring impeccable service operations in our process, workstream or area.

**Key Responsibilities**

  • Use in-depth process and service knowledge to ensure service level agreements and obligations are met.
  • Drive standardization and simplification of processes by contributing to the development of standard operating procedures.
  • Provide input for training materials and ensure compliance with Mondelez International policies and the law.
  • Analyze and report on exceptions and offer recommendations for process improvements.
  • Lead the sustainable continuous improvement process for the team.

**Requirements**

  • Desire to drive future and accelerate career.
  • Experience in process design and mapping, business requirement gathering, and working in a shared service organization.
  • Good team player and influencing others.
  • Advanced English skills, due to the region supported.
  • Knowledge in Workday, Kronos, and Ultipro System desired.

**No relocation support available.**

**About the role**

This person will be in charge of exporting, creating and auditing the time files to ensure hours are correct and transmitted to payroll for payment.

This person will work for the North America region.

**Job Type**

Regular.

Service Operations (Delivery)

Global Business Services



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