Senior Licensing Compliance Analyst

hace 2 meses

San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Overview

The Global Experian IT Services Software Asset Management (SAM) team is dedicated to ensuring adherence to licensing agreements for major strategic suppliers while gaining insights into centralized software deployment to inform contract renewal timelines. This team collaborates closely with our external SAM partner, the global procurement department, the Global technology demand team, and both Global and Regional technical teams. The Software Licensing Specialist is expected to take ownership of specific vendor software titles and facilitate collaboration among relevant teams as necessary.

Reporting to the Global Experian IT Services SAM Manager, the ideal candidate will embrace a mindset focused on continuous improvement, aiming to implement process enhancements, automation where applicable, and explore the integration of emerging AI technologies to enhance productivity as Experian evolves its technological landscape.

Key Responsibilities

Oversee one of the primary vendor license portfolios (IBM, Oracle, or Microsoft) by coordinating information with external suppliers, maintaining precise deployment and drawdown records, and working closely with procurement and demand teams on contract renewals and key dates. Serve as a subject matter expert in licensing, particularly for one of the primary vendors. Assist in the execution and renewal of contracts by providing accurate data related to license allocation and usage, while maintaining open communication regarding license distribution across a range of software titles. Support vendor audits and report on entitlements and usage as required. Collaborate with finance teams on budgeting and forecasting related to software pricing activities. Initiate purchase requisitions, review and approve invoices, and liaise with Accounts Payable as necessary. Identify opportunities for continuous improvement, including increased automation to enhance asset management efficiency. Manage supplier portals for user access, license keys, and entitlement information. Proactively seek and drive opportunities across desktop, server, and cloud environments to achieve successful outcomes by rationalizing and standardizing software renewal contracts and consolidating overlapping software titles to minimize costs. Act as an advocate for effective SAM practices within the Global organization.

Qualifications

Proficient in English. Bachelor's degree or equivalent experience. Minimum of 5 years of experience in IT asset management, preferably in software asset management. Familiarity with software usage metrics and contractual terms for at least one of Microsoft, Oracle, or IBM. Experience with Citrix or VMware architecture, and/or public cloud processes and concepts. Proven experience managing Software Contracts and interacting with Software Vendors, Publishers, and Resellers is essential. Prior experience with Oracle financials is a plus. Proficient in navigating ServiceNow to extract SAM-related data is highly preferred. Knowledge of software inventory and discovery tools is advantageous. Experience with license implications on operating systems such as Windows, MAC, Linux, and Solaris is preferred. Strong analytical, quantitative, and problem-solving skills, with the ability to gather, organize, and synthesize large volumes of information. Excellent teamwork and interpersonal skills, with the capability to communicate and collaborate effectively with employees and management at all levels. Self-motivated and able to work proactively within a truly Global team in a matrixed organization. Flexibility to accommodate other time zones is preferred but not mandatory. Globally recognized SAM certifications such as IAITAM Certification, CSAM, and CITAM are desirable. Agile and Lean certifications are a plus.

Additional Information

This is a permanent remote role.

Our benefits include: Medical, life and dental insurance, employee solidarity association, International Share Save Plan, flexible work arrangements, paid time off, annual performance bonuses, education reimbursement, family bonding time, bereavement leave, referral programs, and more.

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