Payroll Operations Specialist
hace 2 semanas
Smartsheet is seeking a Payroll Operations Specialist to join its growing Finance team in a high-growth Software as a Service (SaaS) company. The ideal candidate will have a strong track record of success in payroll processing and reconciliation, with a focus on international regions. The role will provide direct employee payroll support, processing, and reconciliation, working closely with the People and Culture team. The Payroll Operations Specialist will be responsible for managing workflow to ensure all payroll-related transactions are processed timely and accurately, and will assist with GL creations in Costa Rica with supporting documentation for each payroll for the accounting team.
Key Responsibilities:
- Process international payroll for Costa Rica and implementation of other international expansions as needed
- Cross-train with the US payroll processing team to provide backup for US off-cycle pay runs, processing terminations, and U.S. timesheets
- Review new hires, master file changes from Workday, and reconcile payroll files from international vendor
- Manage workflow to ensure all payroll-related transactions are processed timely and accurately
- Assist with GL creations in Costa Rica with supporting documentation for each payroll for the accounting team
- Process employment income verifications as needed
- Monitor and respond to payroll queries/tickets raised by employees in a timely manner
- Work closely with PeopleOps, Benefits, Compensation, Stock, Treasury, and Accounting teams to document payroll changes and processes
- Contribute to the development and routine updates of documentation to ensure standard operating procedures are current
- Keep apprised of federal, state, and local compensation laws and regulations to ensure company compliance
- Act as a point of contact for employees on a variety of employment and People-related inquiries and liaison between the Compensation, Benefits, Payroll, Office, and IT teams
Requirements:
- University degree or equivalent work experience
- 3+ years of direct payroll experience processing multi-state payroll, including international regions
- Experience with international payroll and a working knowledge of international payroll-related requirements and regulations (Costa Rica and U.S.)
- Experience with Smartsheet and Workday Payroll a plus
- Familiarity with Cloudpay, OneSource Virtual, Fidelity, or other Payroll and HR equivalent systems
- Solid understanding of local, state, and federal payroll and tax laws
- Experience with stock-payroll related transactions (RSUs) and reconciliations preferred
- Effective interpersonal skills, including the ability to interact with individuals inside and outside Smartsheet in a way consistent with our values and commitment to service
- Direct, approachable, and clear written and verbal communicator, with proficiency in English language
- Strong attention to detail with high level of accuracy
- Ability to work independently, manage shifting priorities, demonstrate good personal judgment, and effectively handle tasks under pressure
- Flexibility in handling workload fluctuations and multiple requests
- Acute understanding of confidentiality and access to sensitive information
- Advanced level of proficiency using Microsoft Office and Google for Work
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development, including access to Udemy online courses
- Company Funded Perks, including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
About Us:
At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description - if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works - join us.
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