Inbound Operations Lead
hace 3 días
We're seeking an Inbound Team Lead to join our Medical Solutions Division team at 3M. As a key member of our team, you will be responsible for leading our inbound operations, collaborating with business stakeholders, and developing analytics and reports to inform business decisions.
Responsibilities
- Collaborate with business stakeholders to raise awareness and understanding of processes to identify opportunities
- Participate in daily team meetings to discuss recent activities, daily activities, and barriers to completing work
- Call center-type of duties, tasks, and activities
- Excellent organizational and time management abilities to ensure multiple tasks are completed by designated deadlines
- Self-motivated, and able to work effectively in cross-functional groups, and with internal and external customers
Requirements
- High school diploma or equivalent experience
- Customer service or similar knowledge and degree
- 1-3 years of experience in teams handling customer-facing and call centers
- Strong written and oral communication skills in English (C1) is a must
- Leadership skills
- Experience with report generating, analyzing, and presenting data in an easy-to-understand format
- Experience with high-volume data entry
- Ability to adapt to a rapidly changing environment
- Microsoft Office advanced knowledge
- Excellent communications, writing, and oral presentation skills
- Team-oriented person who can focus on details and quality
Bonus Information
We are committed to creating a workplace where everyone can thrive, and we believe that every employee brings unique perspectives and experiences that enrich our company culture. We also offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
-
Inbound Team Lead
hace 3 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:3M is seeking an Inbound Team Lead for the Medical Solutions Division (MSD)Job summary:Primary Responsibilities include but are not limited to the following:- Collaboration with business stakeholders to raise awareness and understanding processes to identify opportunities- Participating in daily team meetings to discuss recent activities,...
-
Ico Usac Inbound Sr Analyst
hace 7 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:- As an Intercompany USAC Inbound Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people.Here, you will make an impact by:_- Monitor and manage intercompany orders (inbound or outbound) transactions.- Close cooperation with source of supply locations,...
-
Global Logistics Operations Lead
hace 3 días
Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo**Ecolab's Vision for Success**We are seeking a highly skilled Global Logistics Operations Lead to join our team and play a key role in shaping the future of international trade and logistics.This is an exceptional opportunity for a motivated and experienced professional to lead a team and drive the implementation of effective import and export operations...
-
Operations Coordinator Lead
hace 5 días
Alajuela, Alajuela, Costa Rica 10 Point Services A tiempo completoAbout Our Company CultureAt 10 Point Services, we believe in creating a work environment that's both enjoyable and productive. We trust our employees to take ownership of their tasks and responsibilities, offering autonomy and guidance when needed.We're a growing business looking for individuals who share our values of innovation, efficiency, and...
-
Manufacturing Operations Lead
hace 8 horas
Alajuela, Alajuela, Costa Rica Gsb A tiempo completoJob SummaryGsb is seeking a highly skilled Manufacturing Operations Lead to join our team. In this role, you will be responsible for guiding the EM on the Validation process, leading the draft and review of protocols and test reports, and offering onsite support at the EM during the execution phase of validations (IQ, OQ, PQ).The ideal candidate will have 3+...
-
Process Improvement Specialist
hace 2 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoPosition SummaryThis position plays a critical role in leading our inbound operations at 3M's Medical Solutions Division. The successful candidate will have a proven track record of success in customer-facing roles, excellent leadership skills, and strong analytical abilities.About the Role- Lead our inbound operations team, ensuring seamless execution of...
-
Senior Engineering Operations Lead
hace 2 días
Alajuela, Alajuela, Costa Rica Golabs A tiempo completo**About This Role**Golabs is looking for an experienced Senior DevOps Engineer to lead our engineering operations team. As a key member of our team, you will be responsible for designing, implementing, and maintaining our build infrastructure.**Key Responsibilities:**Design and implement efficient deployment processes using CI/CD tools.Collaborate with our...
-
Operations & Maintenance Lead
hace 4 días
Alajuela, Alajuela, Costa Rica Amentum A tiempo completo**Job Overview:**Amentum is seeking a skilled Night Shift Engineer Supervisor to join our Operations & Maintenance team. As a key member of the team, you will be responsible for designing products or systems in support of facilities' infrastructure, research, or maintenance requirements.Key Responsibilities:Design products or systems in support of...
-
Hostel Operations Lead
hace 2 días
Alajuela, Alajuela, Costa Rica Selina A tiempo completoJoin Our TeamWe're looking for an experienced Operation Manager to join our team at Selina. As a key member of our operations team, you'll be responsible for overseeing various aspects of our business, including housekeeping, maintenance, and tours & travel.Main Responsibilities:Manage housekeeping teams to maintain high standardsCollaborate with maintenance...
-
Global Procurement Lead
hace 7 días
Alajuela, Alajuela, Costa Rica Jll A tiempo completoAbout Us:JLL is committed to delivering exceptional client experiences and building long-term relationships. We believe that our employees are our greatest asset, and we invest in their growth and development to ensure they have the skills and knowledge needed to succeed in their roles.Job Summary:The Sr. Sourcing Operations Manager will be responsible for...
-
Global Supply Chain Optimization Director
hace 5 días
Alajuela, Alajuela, Costa Rica Thermo Fisher Scientific A tiempo completoJob DescriptionAt Thermo Fisher Scientific, we rely on our extensive range of products and services to make the world healthier, cleaner, and safer.We are seeking a highly skilled Global Supply Chain Optimization Director to lead our operations at the Costa Rica site within the Customer Channels Group.Main ResponsibilitiesDevelop and execute short- and...
-
Sleep and Respiratory Care Quality Operations Director
hace 12 horas
Alajuela, Alajuela, Costa Rica Philips A tiempo completo**Job Summary**We are seeking a highly skilled professional to fill the role of Sleep and Respiratory Care Quality Operations Director. As a key member of our team, you will be responsible for ensuring the highest quality standards are met in the development and manufacturing of our sleep and respiratory care products.In this role, you will lead a team of...
-
Project Operations Manager
hace 1 día
Alajuela, Alajuela, Costa Rica Amentum A tiempo completo**Job Summary:**Amentum is seeking a skilled project operations manager to oversee and manage our internal and external facility projects. The successful candidate will have a strong background in project management and facilities maintenance, with excellent communication and leadership skills.Main Responsibilities:Manage and execute internal and external...
-
People Operations Lead
hace 7 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job description**Handles a variety of non-routine and difficult inquiries.Direct leadership responsibility for subordinates with clearly defined roles.Reviews and approves work results conducted by subordinates.Performs complex research and analysis in support of human resources projects.Manages professional and support level employees within specific...
-
Sales Representative
hace 4 días
Alajuela, Alajuela, Costa Rica Medical Departures Inc. A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Medical Sales Representative to join our team. As an Inside Sales Dental Specialist, you will be responsible for sourcing new sales opportunities through inbound lead follow-up and coverage on all front lines.You will actively listen to patients' needs and recommend the right clinic and...
-
Operations Efficiency Manager
hace 4 días
Alajuela, Alajuela, Costa Rica Microvention A tiempo completoResponsibilities:Direct and coordinate activities concerned with production planning of company productsAnalyze production orders and issue build cardsCoordinate production priorities and establish sequence and lead time for each operationMaintain healthy production Kanban levels and prepare production reportsProactively escalate potential production...
-
Manufacturing Operations Manager
hace 16 horas
Alajuela, Alajuela, Costa Rica Medtronic A tiempo completoAbout the RoleWe are seeking an experienced Manufacturing Operations Manager to lead our production area and drive business success. As a key member of our team, you will be responsible for overseeing daily operations, implementing process improvements, and ensuring high-quality products.ResponsibilitiesDevelop and implement strategies to meet production...
-
Order to Cash Operations Director
hace 8 horas
Alajuela, Alajuela, Costa Rica Solventum A tiempo completoJob DescriptionAs an Inpatient Facilities Account Receivables Manager, you will be responsible for leading an account receivables team and managing all processes and procedures in the order to cash operations for negative pressure wound therapy.ResponsibilitiesManage all processes and procedures in the order to cash operations for negative pressure wound...
-
Operations Assistant Manager
hace 2 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoUnited Parcel Service is seeking a highly organized and detail-oriented Operations Assistant Manager to join our team. In this role, you will be responsible for performing general administrative tasks, including report preparation, data entry, and handling small-scale projects.The ideal candidate will have strong leadership skills, with the ability to lead...
-
Accounting Lead Specialist
hace 16 horas
Alajuela, Alajuela, Costa Rica Ecolab A tiempo completoJob DescriptionEcolab is a global leader in water, hygiene, and energy technologies. As an Accounting Lead Specialist, you will play a critical role in shaping our financial strategy.Key ResponsibilitiesLead a team of accounting professionals to ensure accurate financial reporting and compliance with regulatory requirements.Participate in complex general...