Process and Compliance Manager

hace 3 semanas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo
About the Role

We are seeking a highly skilled Operational Excellence Specialist to join our team at Equifax. This is a fantastic opportunity for an experienced professional to take on a challenging role that involves owning the design, implementation, and maintenance of processes to ensure operational excellence within all leadership layers of supported organizations.

Key responsibilities include but are not limited to:

  • Documentation of process procedures
  • Training of new and existing leaders
  • Maintenance of compliance standards
  • Reporting to senior management
What You'll Do

This role requires a high level of expertise in process improvement techniques applicable to the service industry. Key tasks include:

  • Preparing and executing scheduled compliance sessions
  • Reviewing planning methodology and proposing changes/improvements
  • Developing and implementing a compliance framework
  • FOLLOW UP WITH MANAGEMENT ON REMEDIAL ACTION
  • Preparing compliance and Executive Summary reports
  • Assisting with implementing compliance tools
  • Creating, revising, and documenting findings on internal policies and procedures
  • Delivering training for all new team members and existing employees
What We're Looking For

We are looking for a candidate with a university degree in Industrial Engineering and at least 5 years of working experience as an Industrial Engineer. Additionally, the ideal candidate should have 3+ years of working experience and understanding of process improvement techniques applicable to the service industry.

The successful candidate should possess excellent interpersonal and communication skills, both written and oral, and strong interpersonal, conflict resolution skills, and a professional attitude. They should also have excellent planning and organizing skills, attention to detail, and the ability to effectively present information to groups of employees and management.

We estimate the salary for this role to be around $90,000 - $110,000 per year, depending on location and experience.



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