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Bilingual Business Operations Leader

hace 2 semanas


San José, San José, Costa Rica Trevipay A tiempo completo
About Us

TreviPay is a leading provider of B2B payment and credit management solutions. We help clients grow by streamlining payments through innovative technology and service expertise, improving their customer's experience and freeing up funding for growth.

We facilitate billions in transactions per year across 18 currencies for customers in over 27 countries. Our specialized team sets the stage for omni-channel B2B payments by extending terms, handling invoicing, and managing collections.

We take care of our clients by taking care of their customers. Every day, TreviPay employees are challenged and empowered in a supportive, collaborative environment.

Job Description

This Supervisory role is part of our Client Accounts Receivable team. As a Supervisor, you will proactively establish and administer procedures, controls, and lead a staff of Accounts Receivable Specialists.

You will work within a team environment with account management, support operations, accounting, and finance to maintain healthy accounts receivable portfolios on behalf of MSTS' clients and minimize financial exposure.

  • Motivates and develops a team of Specialists by ensuring individual and team performance expectations are met
  • Collaborates with management to enforce and enhance department procedures, team priorities, and achieve departmental and corporate goals
  • Administers effective formal performance evaluations, performance coaching, and progressive discipline
  • Works directly with clients' merchants and end-user customers to maintain healthy accounts receivable, including occasional travel
Requirements

To be successful in this role, you should have:

  • Previous leadership or supervisory experience required
  • Bachelor's degree in a related field preferred
  • Strong analytical skills
  • Excellent verbal and written communication skills
  • Highly effective interpersonal skills and conflict resolution/problem-solving skills
  • Effective organizational and multi-tasking skills along with a strong attention to detail
What We Offer

TreviPay offers a competitive salary, generous paid time off, medical, dental, vision, FSA, Life/AD&D, long and short-term disability, and 401K matching. You'll also enjoy a casual work environment, dress code flexibility, and an employee referral program.

We believe in empowering team members, saying yes to unique challenges, and making a positive impact on our customers' lives.