Kiosk Implementation Specialist
hace 1 semana
Company Overview
Mosaic North America is a leading provider of people, technology, and analytics to support the sales and marketing of world-class brands. Our clients are companies with high expectations and forward-thinking philosophies. As a Field Service Specialist, you will be an integral part of our team, delivering exceptional results to our clients every day.
Job Description
We are seeking an outgoing, enthusiastic, and motivated individual to join our team as a Field Service Specialist. In this role, you will plan, carry-out, evaluate, and accomplish various tasks relative to the handling of our client's medical kiosk host sites. Your primary responsibilities will include:
- Outreach with kiosk host sites, including functional inspections, troubleshooting reports, and oversite of kiosk host sites in relation to product stewardship programs for unwanted medicines and sharps.
- Conducting outreach and site recruitment through extensive cold calling, site visits, and other activities.
- Managing take-back events and on-site personnel.
- Coordinating kiosk installations with vendors and kiosk hosts, following safety protocols.
- Orienting kiosk hosts on client processes.
- Supporting kiosk host site managers, including law enforcement agency, pharmacy, medical, clinical, and hospital representatives.
- Providing mailers and support for mailer back stations, as needed.
- Ensuring necessary paperwork is completed accurately.
- Providing routine updates on progress of work to meet specific objectives and timelines.
- Capturing program data to support internal and external reporting.
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