Dynamics CRM Implementation Specialist

hace 2 semanas


San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo
Hitachi Solutions Ltd: Dynamics CRM Implementation Specialist

We are seeking a highly skilled Dynamics CRM Implementation Specialist to join our team at Hitachi Solutions Ltd. As a key member of our implementation team, you will play a vital role in driving successful CRM implementations for our clients.

About the Role:

  • Participate in and drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
  • Identify client's sales, marketing and customer service requirements through discovery meetings.
  • Design and lead the design process in key modules and work in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements using SQL Server Reporting Services.
  • Conduct end-user training and create and maintain knowledge transfer documentation.
  • Develop and continue to refine CRM implementation standards and tools.
  • Presentation tailored demonstrations of the technology solution.

About You:

  • Strong CRM industry and product knowledge.
  • Familiarity with relational database concepts.
  • Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors.
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.
  • Ability to travel domestically and internationally as required up to 50%.


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