Dynamics CRM Implementation Expert
hace 2 semanas
Company Overview
Hitachi Solutions is a global Microsoft solutions integrator that develops and delivers industry-focused solutions to support clients in achieving their business transformation goals.
We have a strategic relationship with Microsoft and are recognized for our achievements in delivering innovative digital solutions and services.
Our company has a long history of innovation, financial strength, and international presence as part of Hitachi, Ltd., one of the world's largest companies.
Job Description
As a Solution Architect, you will be responsible for driving Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.
You will serve as the main point of contact for clients throughout all project phases, effectively managing associated issues and risks, and ensuring on-time and on-budget implementation delivery that meets clients' needs and requirements.
Key Responsibilities
- Identify client sales, marketing, and customer service requirements through discovery meetings
- Design and lead system architecture process, partnering with the Development Team, to create and implement customizations for any custom code or data migration requirements using SQL Server Reporting Services
- Conduct end-user training and create knowledge transfer documentation
- Develop and refine CRM implementation standards and tools
- Present tailored demonstrations of technology solutions
Requirements and Qualifications
To be successful in this role, you should have:
- Strong CRM industry and product knowledge
- 6+ years of experience in Dynamics as a Functional Consultant or Architect
- Familiarity with relational database concepts
- Excellent presentation, communication, leadership, and client development skills
- Strong Business Analysis skills, including requirements and business process elicitation & documentation
Preferred Skills and Education
It would be beneficial if you had:
- Bachelor's Degree in Computer Science, CIS, Engineering, or related field
- Microsoft CRM Application certification (MB-200, MB-210-240, and MB-600)
- Business Analysis Certification (CBAP or similar)
- Experience in manufacturing, insurance, and/or banking industries
- Experience with Azure DevOps or similar tools
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