Cloud Software Group Technical Specialist

hace 6 días


San José, San José, Costa Rica Cloud Software Group A tiempo completo
About Us

At Cloud Software Group, we are revolutionizing the way people work. Our cutting-edge cloud software solutions serve over 100 million users worldwide, making us one of the largest cloud providers globally.

We value diversity, innovation, and collaboration, creating an environment where our team members can thrive and make a real impact. Our vision is to build the future of work, and we invite you to join us on this exciting journey.



  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About the Role:Citrix and TIBCO recently merged to create Cloud Software Group, one of the world's largest cloud solution providers. We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist at Cloud Software Group, you will be the primary point of contact for customers experiencing technical issues with...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    **Company Overview**Cloud Software Group is a leading provider of cloud-based solutions, dedicated to delivering exceptional customer experiences. As a Networking Technical Support Engineer, you will play a crucial role in our mission to provide world-class support and service to our customers.**Job Description**We are seeking a highly skilled and...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    Role Overview:\We are seeking a highly skilled Technical Support Engineer to join our team at Cloud Software Group. As a Technical Support Engineer, you will be responsible for providing advanced-level support to customers in a fast-paced environment.About the Role:\- Answering customer inquiries regarding product features and functionality- Troubleshooting...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupWe're on the cusp of a major technological leap - a moment of immense evolution and growth. Our team is encouraged to learn, dream, and build the future of work.**Job Description**:We're seeking an exceptional Sr Escalation Engineer who will provide outstanding customer service experience by resolving complex NetScaler issues.Key...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    OverviewAt Cloud Software Group, we are committed to delivering exceptional customer experiences through innovative software solutions. As a key member of our team, you will play a crucial role in driving customer success and growth.About the RoleThe Manager, Customer Success Mgmt is responsible for overseeing a team of Customer Success Engineers responsible...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupWe're a leading cloud software provider, serving over 100 million users globally. Our mission is to make a difference in people's lives by delivering innovative cloud solutions. We value diversity, creativity, and collaboration.About This RoleThis role focuses on advanced problem analysis of Citrix products, working with customers...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About UsCloud Software Group is a cutting-edge provider of cloud-based software solutions designed to help businesses thrive in today's fast-paced digital landscape. Our commitment to innovation, customer satisfaction, and continuous improvement sets us apart from the competition.About the JobWe are seeking an experienced Customer Success Engineer Manager to...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About the RoleAs a Technical Support Engineer at Cloud Software Group, you will be responsible for delivering exceptional customer support and experience. You will serve as the primary point of contact for customers, addressing their technical queries and providing solutions to complex issues.Key ResponsibilitiesProvide timely and effective support to...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About This RoleThis exciting opportunity is perfect for a seasoned Customer Success Engineer Manager looking to take their career to the next level! As a key member of our team, you will be responsible for driving revenue growth, improving customer satisfaction, and enhancing overall business performance.Job SummaryWe are seeking a highly motivated and...

  • Senior Technical Engineer

    hace 2 semanas


    San José, San José, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    OverviewCitrix and TIBCO have merged to form Cloud Software Group, a leading cloud solution provider serving over 100 million users worldwide.We're at the forefront of innovation, empowering individuals to learn, dream, and build the future of work. Our team is passionate about technology and values diverse lived experiences.


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About the Job">As a Technical Support Engineer at Cloud Software Group, you will play a critical role in delivering exceptional customer experiences through expert technical solutions. Your primary responsibility will be to provide advanced-level technical support to customers, leveraging your strong analytical and problem-solving skills to resolve complex...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...

  • Senior Technical Engineer

    hace 2 semanas


    San José, San José, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    Position OverviewA highly skilled Technical Support Engineer is required to provide exceptional assistance to our customers via various channels, specializing in Citrix Cloud, Virtual Apps, and Virtual Desktops.You will focus on in-depth problem analysis of Citrix products and their integration into customer environments, utilizing advanced troubleshooting...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About the Role">We are seeking a skilled Technical Support Engineer to join our team at Cloud Software Group. As a Technical Support Engineer, you will be responsible for providing advanced-level technical support to customers in a fast-paced environment.Key Responsibilities:Answers incoming customer support requests with a focus on delivering world-class...

  • Cloud Operations Manager

    hace 1 semana


    San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About This RoleWe are seeking a highly experienced Cloud Operations Manager to join our team at Cloud Software Group. As a key member of our organization, you will play a critical role in managing a team focused on policy and strategy implementation.Key ResponsibilitiesEstablish operational plans with measurable contributions towards the achievement of...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    Job DescriptionWe are looking for a skilled Cloud Infrastructure Engineer to join our team at Cloud Software Group.This is an exciting opportunity for a highly motivated and detail-oriented individual who can design, implement, and manage cloud infrastructure solutions.Key Responsibilities:Design, implement, and manage cloud infrastructure solutions that...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About Us:\Cloud Software Group is a leading provider of cloud-based solutions, serving over 100 million users worldwide. Our team is passionate about delivering world-class customer experiences and making a meaningful impact on people's lives.The Job:\As a Technical Support Engineer, you will play a critical role in ensuring customer satisfaction by...

  • Cloud Success Manager

    hace 5 días


    San José, San José, Costa Rica Cloud Software Group A tiempo completo

    Job DescriptionAs a Customer Success Engineer at Cloud Software Group, your primary responsibility is to ensure customer success and adoption of our SaaS product. This involves establishing customer-centric programs and processes, collaborating with stakeholders across the organization to deliver value to our customers.You will track key customer adoption...